Clinical Manager- Hematology/Flow Cytometry

Job Overview When you join the growing BILH team, you’re not just taking a job, you’re making a difference in people’s lives. A Clinical Manager is responsible for the delivery of effective laboratory service by providing an environment that supports the productivity, competency, and morale of technical and support staff. This person is responsible for all operations in their laboratory including hiring, training, scheduling, mentoring, and evaluating staff. Essential Responsibilities Ensures staffing and training in their section, meets clinical demands and provider expectations for workload, including turning around time expectations. Partners with Medical Technologist Leaders to ensure appropriate scheduling and to manage fluctuating workflow. Communicates upcoming changes and the overall state of the Pathology Department and the Medical Center to their staff. Empowers employees to meet the expectations of the Medical Center. Partners with the section Medical Director(s) to ensure patient care needs are met; and serves as a liaison between the medical and technical staff. Completes performance reviews in a timely manner. Addresses employee concerns and suggestions to maintain high morale. Acknowledges good performance and coaches staff who are under performing. Ensures all corrective actions are performed with guidance from Human Resources. Selects and implements technology, including instrumentation, with Medical Directors, Managers and technical staff, addressing related issues including information systems. Ensures technology changes are effectively communicated and controlled. Performs venipunctures, including blood culture collection, and fingersticks ensuring proper specimen ID/labeling and vein preservation techniques. Maintains compliance with all accrediting and regulatory agencies (CAP, CLIA, JCAHO) and discipline–specific such as AABB standards including quality improvement training, documentation, procedure review and revision, proficiency testing, safety and competency. Ensures policies and procedures are implemented and updated as required to provide optimal results. Has the authority to direct and support managers with functional area responsibilities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews. Direct Reports: More than 7; Indirect Reports: 21-50. Has full responsibility for planning, monitoring and managing budgets for multiple departments. Required Education Bachelor’s degree in Medical Laboratory Science / Medical Technology or Biological Science required. Preferred Education MBA, MHA, MPH or related MS degree Master’s preferred. Required Work Experience 5 or more year’s full time experience required. 7 or more years’ experience with progressive role development highly preferred. 3 or more years’ experience in a related Supervisory or Managerial role required. License/Registration/Certification #J-18808-Ljbffr Beth Israel Lahey Health