Patient Financial Representative

Patient Financial Representative

Responsible to: CFO Hours: 40 hours/week, 8 hours/day Schedule: Monday - Friday Pay Range: $ 19.10 - 28.64

Job Summary:

Responsible for the daily operations of the fiscal component of the department. Monitors each patient account and processes the account appropriately, including credit and collection of all balances. Assures all patient, staff, and cost center information is accurate and accessible. Complies with applicable accreditation and regulatory requirements. Assists with billing for a variety of departments and programs.

Education & License Requirements:

High school or equivalent, or business school graduate required.

Minimum Qualifications & Experience:

One year of experience in a billing, insurance, or medical business office required. Desired skills include: Ability to perform a variety of account billing functions as well as clerical tasks. Computer and 10-key experience, good mathematical skills, competency and accuracy in accounting, data entry, and clerical work. Strong telephone and communication skills required. Flexible team player.

Essential Job Functions:

• Demonstrated telephone and communications skills.
• Strong 10 key experience.
• Professional demeanor and appearance.
• Self-starter and motivated in approach to work performed.
• Sound knowledge of grammar, spelling, English, and medical terminology.
• Exceptional organizational skills.
• Good memory of names and numbers.
• Operate all standard business office machines.
• Ability to handle multiple tasks simultaneously and work at a brisk pace.
• Flexible and able to be an effective team player.
• Maintain confidentiality of patient and client information.
• Demonstrate knowledge of basic medical record practice.
• Communicate in an objective, tactful, and diplomatic manner with staff, patients, and others.
• Problem solve, function independently, and prioritize work.
• Work in a busy area, adapting to frequent interruptions while demonstrating efficiency, a calm demeanor, and pleasant approach.
• Working knowledge of Windows, Word, Excel, and Outlook, with data entry skills.
• Other duties as assigned.