DMV Customer Service Technician (Part-time/wage) - Chesapeake 02509
Virginia Department of Human Resource Management
DMV Customer Service Technician (Part-time/wage) - Chesapeake 02509
This is a part-time/wage position with the Department of Motor Vehicles in Chesapeake, Virginia. The role involves handling various customer transactions, including communicating policies, procedures, and regulations; issuing IDs; processing applications; administering vision, driver, and in-car road tests. In addition, the position requires processing vehicle registrations and titling, tax collection, and other DMV related services. Training will be provided to ensure your success.
The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don't just talk about our core values, we live them!
Minimum qualifications include customer service experience, personal computers, computer information systems, databases and how they support service operations, mathematics and basic accounting practices and principles such as reconciliations. Interpret, explain and apply complex statutes such as the Motor Vehicle Code, and other laws, rules, regulations, policies and procedures, adapt to frequent statute, policy and procedural changes. Analyze records, files and other documents to reach logical and legal conclusions. Proven ability to work well under pressure during peak workload periods, work cooperatively with others in a team environment, communicate in a courteous, professional and tactful manner, both orally and in writing, with all levels of staff and a diverse customer population, complete required employee training, perform work tasks at different work stations within the CSC as assigned, operate all equipment necessary to perform the job. Must be able to work Monday Saturday with varied hours. Prefer experience with Privacy Protection Act, DMV policies and procedures related to CSC operations.
Bilingual candidates are encouraged to apply.
Virginia Department of Human Resource ManagementVacancy posted 4 hours ago
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