Customer Service Rep
$15 - $18 per hourPrime Plumbing
Job Description Job Description Customer Service Rep (CSR) Salary From $15-$18/hr Job Type Full-time
A Local Plumbing Establishment, Family Owned & Operated business
For 35+ years we have known our customers by name. We do not have to answer to a large corporation, and we pride ourselves on helping our customers. "Our Goal is to be your Plumber, not just for a day, but for a Lifetime!"
Because of this, we have developed a terrific work environment, encourage asking questions and teamwork, and trust leadership to lead from the front to make everyone’s day better.
Currently, we are seeking a Customer Service Rep
Responsibility Summary
Daily responsibilities are to answer, receive and document client information, load the information into our dispatch program, route calls as needed to specific staff or technicians. This is not a remote position. Additionally, you will be assisting our Inside and Outside Managers with various minor admin tasks as needed. We are an equal opportunity & drug-free workplace employer.
Benefits
This is a position with multiple paths to opportunity depending on what you enjoy and where your skills evolve. Additionally, we offer…
Weekly pay
Vacation Pay
6 Paid Holidays
Year-Round work
Birthday recognition
Employee Referral Bonus
Career growth opportunity
Short term and long-term medical insurance
Continuous training for your Professional development
Robust benefits package – health, vision insurance, 401k match, IRA, and more
Skill Requirements:
Minimum of 1 year experience in customer service
Knowledge of Service Titan preferred
A Fluid Typing Speed with Accuracy
Knowledge in Word, Excel & Microsoft Office
Organizational & Multi-tasking skills
Must be an effective communicator, written and verbal
Job Type: Full-time
Schedule:
8 hour shift
Monday to Friday
Possibly On call (at times)
Supplemental pay types:
Bonus pay
Work Location: One location
Umatilla, FL 32784
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