Corporate Executive Administrative Assistant
IBC Bank
Corporate Executive Administrative AssistantIBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.Time Type: Full timeThis is an in-office position.Department: 700 Operations AdministrationJob Summary: The Corporate Executive Administrative Assistant is responsible for providing high level support to the executive officer in support.Job Description: ESSENTIAL JOB FUNCTIONSThe statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.Work as part of a high touch team by providing regular communication and fostering a high level of collaboration, teamwork and cooperationUse discretion, confidentiality, and good judgment to handle C-Level mattersDevelop and maintain a deep knowledge of the executive's division business processes and applications in support of the duties and responsibilities of the positionSetting and managing the daily schedules and calendars of bank executiveArranging meetings and other eventsTrack documents for appropriate approvals and signaturesHandle requests, feedback, and queries quickly and professionallyScreen incoming telephone calls and emails; take and deliver accurate messages; respond to requests by gathering and providing information and referring non-routine calls to the appropriate staffResolve routine and some complex inquiriesCoordinate with various departments within the corporate office and all marketsPrepare Word, Excel, PowerPoint presentations, agendas, reports, special projects and other documents in support of objectives for the executive's divisionDevelop and carry out an efficient documentation and filing system for both paper and electronic recordsAttend meetings, take minutes, track and follow-up on action items in meetingsPrepare, reconcile, submit and track expense reportsReviewing incoming documentsDraft communication as requiredConduct researchManage videoconferencing, fax communications and office equipmentPrepare committee agenda items and track action items for various meetingsPrepare, order and distribute materials as needed for divisionProvides administrative support to the departmentTraining and/or supervising clerical workersSchedule hotel and travel arrangements for executiveAssist executive with projects, including PowerPoint presentations, financial spreadsheets, special reports, and agenda materialAssist executive with servicing customer portfolioPerforms other duties as assigned, including supporting other departments or Executives as needed.SKILLSExceptional communication (verbal and written) & people skillsBilingualHighly ethical and can maintain confidentialityAbility to multitask and to organize and prioritize workload, ensuring deadlines are metSound judgement skills with the ability to prioritize and make decisions.High level of detail, and customer service orientedStrong analytical skills (effective research and resolution abilities)Strong ability to work with Microsoft Office products, with high proficiency in Excel & WordResourceful, flexible and adaptable, with the ability to work independently and within a teamShares information with others, seeks out feedback and constructive criticismInterpersonal skills – comfortable interacting with high-level executivesEDUCATIONBusiness degree (preferably Management or Accounting)2 years office experience preferable administrative
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