National Manager, Product Management

National Manager, Product Management

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for talented team members who want to Dream. Do. Grow. with us.

An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.

To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

Who We're Looking For

The National Manager, Product Management is a pivotal, strategic role responsible for driving the vision, development, and success of a technology product. This role requires a blend of market insight, technical understanding, and cross-functional collaboration to deliver innovative solutions that meet customer needs and align with business objectives.

As a Technology Product Director, this role serves as the central point of coordination, ensuring seamless execution across the product lifecycle, from ideation to launch and beyond, while optimizing developer productivity and platform scalability.

What You'll Be Doing

• Define and Drive Product Vision: Partnering with business, develop and articulate a clear product vision and strategy, aligning with organizational goals and market opportunities.

• Product Roadmap and Lifecycle Management: Create and maintain a dynamic product roadmap that balances short-term deliverables with long-term objectives. Own and manage the entire product lifecycle from concept to end-of-life, ensuring consistent alignment with business priorities and timely delivery of high-value features.

• Customer-Centric Advocacy: Bridge business and technical teams by translating high-level business requirements into actionable technical specifications, ensuring feasible and aligned product development.

• Backlog Management: Own the product backlog, prioritizing features based on business value, customer impact, and technical feasibility. Collaborate with Tech Program Manager (TPM) and development teams during sprints to clarify requirements and resolve blockers.

• Cross-Functional Collaboration: Partner with business, enterprise architecture, software engineering, data engineering, infrastructure, and other teams to ensure cohesive execution of the product strategy. Facilitate communication and alignment among stakeholders to drive product success.

• Champion Best Practices: Advocate for best practices in software development, cloud-native architecture, and automation, driving improvements across the development ecosystem.

• Performance Tracking and Optimization: Define and monitor key KPIs to measure product success. Use data-driven insights to iterate, improve product performance, and demonstrate business value, including return on investment (ROI).

• Stakeholder Communication: Clearly communicate product plans, progress, and outcomes to internal and external stakeholders, ensuring transparency and alignment across teams.

• Risk Management and Problem Solving: Anticipate and mitigate risks related to product development, market fit, or technical challenges. Make informed decisions to keep projects on track and aligned with goals.

• Vendor and Partner Relationships: Foster strong relationships with vendors and partners to ensure successful delivery of key platform capabilities and integrations.

Key Decisions

• Product Prioritization: Determine which features, enhancements, or bug fixes to include in the product roadmap based on strategic objectives, customer needs, and resource constraints.

• Value Definition and Measurement: Establish metrics for business value, such as user engagement, revenue impact, operational efficiency, or customer satisfaction, and track performance against these metrics.

• Product Resource Allocation: Prioritize tasks, initiatives, and development efforts based on alignment with business goals, OKRs, and KPIs, balancing innovation with operational stability.

• Go-to-Market Strategy: Define the product launch plan, including positioning, messaging, and rollout timelines, in collaboration with business teams.

Key Relationships

• Internal Stakeholders:

  • Product Analysts: Work in tandem to align on vision, priorities, and execution within an Agile framework.

  • Development Team: Collaborate closely with engineers, designers, and QA teams to ensure technical feasibility and high-quality delivery.

  • Technical Program Managers: Coordinate timelines, resources, and deliverables to ensure smooth project execution.

  • Leadership (e.g., CEO, CIO, Product Management): Align product strategy with organizational goals and secure buy-in for funding and resources.

• External Stakeholders:

  • Project Sponsors and Regulatory Bodies: Engage with sponsors to secure support and ensure compliance with regulatory requirements.

  • Customers and End Users: Partnering with business, build relationships with external customers (e.g., compliance officers, production support, end users) to gather insights and validate product-market fit.

  • Partners and Vendors: Collaborate with third-party vendors or partners to integrate external solutions or services into the product ecosystem.

What You Bring

• Bachelor's degree in business, computer science, engineering, or a related field.

• 10-15 years of extensive experience in product management, technology implementations, or technical leadership, with a proven track record of delivering successful customer-facing digital products.

• 7+ years of product management experience with a focus on building customer facing and go to market products.

• Strong understanding of Product Development Lifecycle, modern software development practices, cloud-native architecture, and Agile methodologies, with experience working in cross-functional, fast-paced environments.

• Deep knowledge of software delivery lifecycle, cloud technologies, and emerging technologies such as Generative AI and Large Language Models (LLMs).

• Excellent analytical skills, with the ability to leverage data to drive decisions and prioritize initiatives.

• Exceptional communication and interpersonal skills, with the ability to influence and align diverse stakeholders and articulate technical and business concepts across audiences.

• Extended familiarity with product management tools (e.g., Jira, Confluence) and analytics platforms.

• Customer-focused mindset with experience conducting user research and translating insights into product features.

• Proven ability to lead cross-functional teams and deliver complex, mission-critical solutions in a fast-paced, agile environment.

Added Bonus If You Have

• Master's degree in computer science or software engineering, or MBA.

• Strong financial services background

• 3+ years of experience building and scaling horizontal platforms or cloud-native applications.

• Demonstrated experience in architecting large-scale, mission-critical cloud solutions for enterprises.

What We'll Bring

During your interview process, our team will provide detailed information about our industry-leading benefits and career development opportunities. Here are a few highlights:

• A work environment built on teamwork, flexibility, and respect.

• Professional growth and development programs to help advance your career, including tuition reimbursement.

• Team Member Vehicle Purchase Discount.

• Toyota Team Member Lease Vehicle Program (if applicable).

• Comprehensive health care and wellness plans for your entire family.

• Toyota 401(k) Savings Plan with a company match, plus an annual retirement contribution from Toyota regardless of your own contributions.

• Paid holidays and paid time off.

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that