Sales Associate

Job Description

Job Description

At Mercedes-Benz of Richmond , part of the prestigious Murgado Automotive Group , we pride ourselves on offering exceptional customer service and premium vehicles that represent the pinnacle of luxury and performance. Our team is passionate about the Mercedes-Benz brand and dedicated to creating an unparalleled car buying experience for our clients. We are seeking motivated and enthusiastic Automotive Sales Associates to join our dynamic team and help deliver the best in automotive excellence.

Job Overview:

As an Automotive Sales Associate , you will be the face of the dealership, helping customers find the vehicle that best suits their needs. Your role will include guiding clients through the sales process, delivering exceptional customer service, and representing the values of the Mercedes-Benz brand. This is an excellent opportunity for an energetic and personable individual to thrive in a fast-paced and rewarding environment.

Key Responsibilities:

Greet customers in a friendly and professional manner upon arrival to the showroom.

Listen to customers’ needs and help them find the perfect vehicle that meets their requirements.

Provide detailed information on features, specifications, and benefits of Mercedes-Benz vehicles.

Conduct vehicle demonstrations and test drives.

Build and maintain relationships with customers, offering ongoing support and follow-up.

Meet and exceed sales goals and objectives as set by the dealership.

Maintain up-to-date knowledge of the latest products and trends in the automotive industry.

Ensure a smooth and seamless vehicle purchase process from initial inquiry to final delivery.

Assist customers with vehicle financing options and trade-in evaluations.

Uphold the highest levels of integrity, professionalism, and customer service in all interactions.

Qualifications:

High school diploma or equivalent required; college degree preferred.

Previous experience in automotive sales is an advantage, but not required – we offer training for motivated candidates.

Excellent communication, interpersonal, and negotiation skills.

Ability to work in a fast-paced environment and handle multiple tasks.

Strong customer service orientation with a passion for creating memorable experiences.

Knowledge of automotive features, specifications, and trends (preferred but not necessary).

Must have a valid driver’s license with a clean driving record.

Availability to work flexible hours, including weekends and holidays.

What We Offer:

Competitive salary plus performance-based commission.

Comprehensive benefits package, including medical, dental, and vision insurance.

401K retirement plan with company match.

Paid time off and holidays.

Ongoing training and professional development opportunities.

Employee discounts on vehicles, services, and parts.

A friendly, supportive work environment with opportunities for career growth.

The chance to work with a world-class brand in a high-end dealership setting.

Why Join Mercedes-Benz of Richmond?

Becoming an Automotive Sales Associate with Mercedes-Benz of Richmond offers you the chance to represent one of the most renowned luxury brands in the world. You’ll be part of a successful and innovative dealership, working with a passionate team and helping clients experience the ultimate in luxury automotive sales. If you have a customer-first mindset, love the automotive world, and are driven to succeed, this is the opportunity for you.

How to Apply:

Join our winning team today by submitting your resume! Be part of a dealership where luxury, innovation, and customer satisfaction come together.

Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.

We are an employer who participates in the E-verify program with the Department of Homeland and Security.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.