Wash Attendant

Benefits Daily Cash Tips Employee discounts Flexible schedule Reports to: General Manager Supervised by: Membership Sales & Service Reps Key Roles and Accountability Prep vehicles to MinuteMan standards and be sure customers get the correct wash (including retracts). Demonstrate a positive attitude toward customers at all times. Maintain tunnel and property cleanliness to MinuteMan standards. Monitor cars in the tunnel to ensure vehicle safety Provide customer service as needed. Duties Demonstrate the MinuteMan Customer Service Standards at all times Greet customers with smile and acknowledgement to build rapport Address customer concerns and questions when presented to you Prepare cars before entering the wash Assist customers as needed to have the car in neutral when entering the wash Be aware and monitor cars moving through the tunnel until fully exited Identify and report any problems or issues with the wash mechanics Direct customer issues and incidents to a Member Service and Sales Rep and/or GM in a way that makes the customer feeling taken care of Understand and follow all safety procedures Follow and document duties in checklist our process app Keep tunnel cleaned as outlined in Checklist Process Keep grounds cleaned to the standard your GM has instructed which includes: Picking up garbage Shoveling and sweeping debris and ice salt Follow opening duties as outlined in Checklist Follow closing duties as outlined in Checklist Reset and adjust queue when it’s not working Troubleshoot problems you’ve been trained on Be proactive in clean up and washing not waiting to be instructed Follow all company policies and procedures Work the hours scheduled each week or coordinate trades through your GM Desired Skills and Experience Six months related job experience Physical labor Proactive work ethic On time to work Respect leadership Communicate openly and honestly Acceptance to be wet all day Compensation and Benefits Make up to $18 per hour with cash tips Base Salary: $14/hr + Tips Annual reviews with an opportunity for an increase Five days Paid Time Off accrued after one year of employment (full time employees only) We close on all major holidays #J-18808-Ljbffr Minuteman Car Wash