Clinical Research Coordinator HEMOC

Position Overview The Clinical Research Coordinator (CRC) will work with a close‑knit group of health services researchers and clinicians at the University of California, San Francisco (UCSF) and the San Francisco Veterans Affairs Health Care System. The role supports the Principal Investigator on a study related to health services, coordinating protocols, data collection, operations, and regulatory compliance. Responsibilities Recruit, screen, and enroll study subjects; determine eligibility and obtain informed consent. Schedule subjects for study visits, administer questionnaires, collect medical histories, and perform study procedures. Maintain rapport and relationships with subjects to ensure effective communication, retention, and follow‑up appointments. Oversee subject reimbursement and resolve discrepancies and issues. Ensure procedures are completed, specimens properly stored, and required data collected at visits; oversee shipping and labeling measures. Coordinate and communicate with other studies, technicians, and affiliated groups to ensure scheduling efficiency. Review medical charts and electronic records to extract data for studies. Implement needs assessments and recommend enhancements on patient coordination, data collection, data management, protocol adherence, and study collaboration. Maintain participant tracking systems and study milestone schedules. Suggest modifications to accommodate increasing complexity of studies. Collect data during subject visits and enter data into databases in a timely manner. Manage database structure, update databases, create new databases, and maintain comprehensive data sets as requested by the CRC supervisor or PI. Maintain data collection forms and perform queries and analysis in databases. Prepare, edit, and modify research reports, manuscripts, presentations, and proposals, and assist with manuscript and grant writing. Update and maintain procedure manuals, develop plans for consistency in data collection and entry, and implement periodic quality‑control procedures. Assist the PI and biostatisticians with data analysis and preparation of results. Help train staff on new research protocols, procedures, and data‑collection/information‑management systems. Attend and actively participate in regular team meetings and relevant research‑related trainings at UCSF and SFVA. Oversee data integrity and assess adequacy of existing policies on recruitment, data collection, and data management. Implement and maintain periodic quality‑control procedures. Suggest modifications to the administrative infrastructure and modify data‑collection instruments. Help schedule staff time and coordinate staff schedules. Arrange the exchange of and transport of specimens with collaborating investigators and staff; ensure specimens are properly handled and secured. Participate in internal and external audits or reviews of study protocols; prepare necessary documentation. Coordinate, schedule, and maintain specimen collection, labeling, storage, and shipping; ensure compliance with regulations. Enter and maintain study protocols in the Committee on Human Research online system; renew, modify, and submit protocols; liaise with CHR analysts; assist with protocol writing and IRB approvals. Assure studies comply with the Code of Federal Regulations, Good Clinical Practice, and UCSF regulations. Initiate and follow up on CHR submissions and modifications; track approval status. Interface with departments to obtain UCSF approval prior to study initiation. Maintain regulatory documents; monitor timelines for data submission; document adverse events and submit to appropriate departments. Use sound judgment to maintain patient confidentiality when communicating with agencies, providers, and other studies. Communicate program, operational, and administrative information to stakeholders through clear written and verbal communication. Organize and present information to facilitate informed decision‑making. Respond to inquiries, provide clarification, and follow up to ensure issues are addressed and resolved. Coordinate and collaborate with internal and external partners to support program and operational needs. Adjust communication methods and workflows to align with changing organizational priorities and systems. Qualifications Required High school graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties; or equivalent experience/training. Attention to detail; strong interpersonal skills; excellent verbal and written communication skills; ability to multitask in a fast‑paced environment with a diverse subject population. Ability to work well independently, complete projects in a timely manner, and prioritize multiple projects to meet deadlines. Preferred Experience with the Committee on Human Research (CHR) online system for submission, renewal, and modification of protocols. Understanding of patient population to establish rapport and give realistic guidance on participation. Certification by the Society of Clinical Research Associates or the Association of Clinical Research Professionals. Experience with electronic medical records. Knowledge of UCSF and departmental policies for reimbursement, research guidelines, confidentiality, HIPAA regulations, and patient safety. Experience applying Good Clinical Practice guidelines and related regulations (HIPAA, CHR regulations, safety procedures). Undergraduate or Master’s degree in health sciences or related field. Experience in clinical or social science research, strong organizational and communication skills, and ability to work collaboratively in a fast‑paced, team‑oriented environment. Demonstrated professionalism, integrity, and proficiency with Microsoft Office and virtual collaboration tools. Salary Information The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. To learn more about the benefits of working at UCSF, including total compensation, please visit: Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. #J-18808-Ljbffr UCSF Health