Retail Store Assistant Manager

Job Description

Job Description

Where Craft Meets Connection—Lead the Experience. Start your Career Today

At Pendleton, we take pride in our legacy with over 150 years of artistry, known for crafting functional and beautiful products that are made to last for generations. Our retail team members are in a unique position; they connect people to products that could enrich their lives and offer solutions with quality products that will create memories for generations. We are more than your average retailer- we value connection, warmth and authenticity in each member of our team.

We are currently seeking a professional and dynamic Full-Time, Assistant Store Manager for our Spokane, WA location.

Why You’ll Love Working Here

• Flexible work hours
• Generous employee discount (50% off products!)
• Competitive compensation with paid time off, benefits and 401k company match
• A collaborative team environment where your ideas are valued.
• Opportunities for professional growth and leadership development.

What You’ll Do

• Lead by example to achieve sales, profitability, and outstanding customer service.
• Support the Store Manager in planning, organizing, and delegating daily operations.
• Train, coach, and develop team members—celebrate wins, address challenges, and help every employee grow.
• Monitor sales metrics (UPT, ADS, conversion) and take action to meet or exceed targets.
• Maintain operational excellence in visual merchandising, inventory accuracy, and loss prevention.
• Partner with the Store Manager to implement local marketing ideas and business strategies.
• Ensure compliance with all company policies, safety guidelines, and operational standards.

What We’re Looking For:

• 5+ years retail sales/customer service experience, with at least 2 years in a leadership or supervisory role.
• Strong communication skills—able to motivate teams and connect with customers.
• Proven ability to solve problems, make decisions, and keep the team focused under pressure.
• Tech-comfortable: experience with POS systems, inventory software, and Microsoft Office.
• Flexible schedule including nights, weekends, and peak retail seasons and holidays.
• Comfortable with the physical demands of retail (standing/walking, lifting up to 40 lbs., occasional ladder use).

About Pendleton

We’re a heritage brand with a modern mission—crafting products with integrity, quality, and timeless style. As a Pendleton team member, you’ll help continue a story that spans generations.

We offer flexible work hours and provide Medical, Dental, and Vision benefits for eligible employees. Our team members also enjoy a generous employee discount, a 401(k) plan with company match, and competitive compensation that includes paid time off. Additionally, we are committed to supporting growth and development opportunities to help our employees advance in their careers.

We’re proud to be an equal opportunity employer, welcoming applicants from all backgrounds and walks of life.