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Customer Experience Automation Lead

Nebius Group

Nebius is building a data-driven automation team to scale customer service with AI-powered agents and self-service flows. You will start as an IC, establish the foundation, then scale into leadership while staying hands-on in engineering. You will own the automation roadmap, drive measurable efficiency, and partner with product and operations to deliver enterprise-grade support tooling. The role emphasizes building scalable systems, cloud-native tooling, and deep collaboration with #J-18808-Ljbffr Nebius Group

Vacancy posted 4 days ago
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