Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Experience Automation Lead

Nebius Group

Nebius is building a data-driven automation team to scale customer service with AI-powered agents and self-service flows. You will start as an IC, establish the foundation, then scale into leadership while staying hands-on in engineering. You will own the automation roadmap, drive measurable efficiency, and partner with product and operations to deliver enterprise-grade support tooling. The role emphasizes building scalable systems, cloud-native tooling, and deep collaboration with #J-18808-Ljbffr Nebius Group

Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Customer Experience Automation Lead in New York, NY vacancy
  • $152.6k - $206.5k

     ...eCommerce. With millions of customers visiting us every day to find...  ...enhance the value of the customer experience and generate a positive...  ...Principal Measurement Partnerships Lead you are responsible for the...  ...processes and driving automation or standardization- Experience... 
    Suggested
    Flexible hours

    Amazon

    New York, NY
    2 days ago
  •  ...technologies in AI, data analytics, and automation. Our team of over 975 Life and Annuity...  ...distribution, and personalized customer experiences. Through an ecosystem of top Insurtech...  ...business growth.You Are:The Integration Lead Architect playing a pivotal role in ensuring... 
    Suggested
    Full time
    Work experience placement
    Live in
    Work at office
    Local area

    Accenture

    New York, NY
    3 days ago
  • $16 - $24.75 per hour

     ...presence on the sales floor to achieve sales targets and deliver an exceptional customer experience Serves as a Brand Ambassador embodying of Coach values and increasing brand awareness Leads implementation of Company initiatives and support full operation of the... 
    Suggested
    Minimum wage
    Work experience placement
    Shift work

    Tapestry, Inc.

    New York, NY
    23 hours ago
  •  ...goods, the company injects AI and automation into the off-price industry to:...  ..., commercially minded Growth Lead to work directly with our CEO on...  ...Top-Tier Pedigree: 5–7 years of experience in high-growth sales, account management, customer success, or client-facing operations... 
    Suggested
    Full time
    Immediate start

    Greylock Partners

    New York, NY
    2 days ago
  • $100k - $110k

     ...redefining industries, and we’re leading the charge. Genpact’s AI...  ...• Relevant years of experience in lead generation, inside sales...  ...at the cutting edge of AI, automation, and digital innovation Make...  ...inclusion, respect and integrity, customer focus, and innovation.... 
    Suggested
    Full time

    Genpact

    New York, NY
    1 day ago
  •  ...building a specialist network of AI Workflow Automation professionals for current and upcoming...  ...Integrate AI capabilities into customer, employee and operational journeys Define...  ...and process analytics tools Experience Experience delivering workflow automation... 

    Diagonal recruitment

    New York, NY
    9 hours ago
  •  ...The Global People Operations Scaling Lead — AI & Automation is a newly created, high-impact role...  ...compliance, immigration, and employee experience — identifying friction points, designing...  ...company that both deeply impacts its customers and is able to provide its services... 

    Blink Health

    New York, NY
    1 day ago
  •  ...methodologies, and new smart tech like IoT, automation, and AI. We even built our own platform,...  ...team with the best talent, who have experience in the mid-market, across the business suite...  ...scale. THE WORK:As an Oracle WMS Cloud Lead, you will design, configure, and deliver... 
    Full time
    Work experience placement
    Live in
    Work at office
    Local area

    Accenture

    New York, NY
    2 days ago
  • $99.15k - $162.89k

    DescriptionAs a Consumer Experience (CX) Center of Excellence (COE) Lead, you’ll be a strategic enabler between our...  ...culture of continuous improvement and customer focus.LocationThis role is hybrid...  ...tools (“AI Tools") to automate the sorting and filtering of information... 
    Full time
    H1b
    Visa sponsorship
    Work visa
    Flexible hours
    3 days per week

    Guardian Life Insurance

    New York, NY
    3 days ago
  •  ...We empower businesses—and their customers—to achieve more through innovation, automation, and intelligent insights. The RolePresidio...  ...for a Security Practice Lead to join our Cybersecurity...  ...Required Skills and Professional Experience: Professional security-related qualifications... 
    Full time
    For contractors
    Local area

    Presidio

    New York, NY
    1 day ago
  • $250k - $350k

     ...landscape. We’re a team of experts who experiment and work to discover new ways to harness...  ...operation of a single, auditable security automation pipeline where security controls are...  ...match and moreAbout Point72Point72 is a leading global alternative investment firm led by... 
    For contractors
    Work experience placement

    Point72

    New York, NY
    2 days ago
  • $111k - $135k

     ...effortlessly. Brex’s AI-native automation and world-class service...  ...expense and accounting tasks for customers so they can focus on what matters...  ...’ll doAs a Risk & Compliance Lead at Brex, you will play a...  ...partners. Requirements3+ years of experience in compliance or risk within... 
    Fixed term contract
    Work at office
    Remote work
    Work from home

    Brex

    New York, NY
    3 days ago
  • $86.7k - $151.7k

     ...MarTech Platform Specialist to lead the hands-on implementation,...  ...optimization, and scaling of Adobe Experience Platform (AEP), marketo, SFDC, or any other marketing automation and its connected ecosystem...  ...teams to deliver personalized customer experiences at scale. The... 
    Flexible hours

    AmazonWebServices

    New York, NY
    9 hours ago
  • $180k - $220k

     ...Treasury Lead San Francisco, California, United States Who We Are Lightning...  ...systems, simplify complexity, and use AI and automation to amplify our impact. What We're...  ...~8+ years of progressive treasury experience, with a mix of corporate treasury and ideally... 
    Temporary work
    Work at office
    2 days per week

    Lightning AI

    New York, NY
    9 hours ago
  •  ...Doordash, and Gusto use Stable to automate their mailroom and act as...  ...them into delightful experiences — so that modern businesses...  ...faster. We're backed by leading Silicon Valley investors like...  ...acquires, converts, and expands customers across both our self-serve and... 
    Permanent employment
    Immediate start
    Home office

    Stable.com

    New York, NY
    1 day ago
  •  ...where underwriting expertise, data, and automation work together to deliver: Faster decisions...  ...in the world. Intact is not only our lead investor but also a carrier partner, a...  ...to get to final assets. ~ Bonus: experience in insurtech, fintech, or vertical SaaS.... 
    Live in
    Work at office

    Shepherd Labs Inc.

    New York, NY
    1 day ago
  • $170k

     ...companies grow: how they innovate, acquire customers, personalize experiences, and scale commercial performance....  .... About The Role As an Applied AI Lead, you will lead the day-to-day...  ...have built your own workflows, tools, automations, or prototypes. We believe the best... 

    Board of Innovation

    New York, NY
    2 days ago
  • $135k - $150k

     ...Who are we? ATG is leading the transformation of the multi-billion dollar global auction...  ...to improve their efficiency and customer experiences and payments to complete the fulfillment...  ...builds with AI, and you’ll mentor the Automation Associate on this team. What are... 
    Work at office
    Immediate start

    LinkedIn

    New York, NY
    1 day ago
  • $190k

     ...industries and provide deep experience and expertise in a wide variety...  ...approaches, satisfy customers, and change the game through...  ...transforming strategies into leading-edge tech platforms, at scale...  ...enable intelligent workflow automation, including task decomposition... 
    Work at office
    Local area

    The Boston Consulting Group

    New York, NY
    2 days ago
  • $190k

     ...delivers solutions through leading-edge management consulting along...  ...approaches, satisfy customers, and change the game through...  ...innovative and exciting end-to-end experiences at the intersection of...  ...g. object-oriented).Process automation approaches and tooling (e.g.... 
    Contract work
    Work at office
    Local area

    The Boston Consulting Group

    New York, NY
    9 hours ago
  • $139k - $164k

     ...hiring a Developer Engagement Lead to make sure we’re part of...  ...discovery, trials, and signups.Run experiments. Test new platforms, formats,...  ...re comfortable with tooling, automation, monitoring platforms, APIs,...  ...issues before they impact customers. Trusted globally by Fortune... 
    Immediate start

    Datadog

    New York, NY
    2 days ago
  •  ...more than 120 currencies, we are a leading processor of USD payments with daily...  ...improve fraud/risk outcomes, operational automation, and client experience, operating under real-world...  ...tradeoffs (accuracy vs latency, risk vs customer friction, complexity vs maintainability... 

    JP Morgan Chase

    New York, NY
    4 days ago
  •  ...value of AI. As an AI ML Governance & Automation Lead in Consumer & Community Banking Digital...  ...operating models for agentic, generative, and customer-facing AI solutions. With advanced...  ..., capabilities, and skills5+ years of experience or equivalent expertise in technical program... 

    JP Morgan Chase

    New York, NY
    1 day ago
  • $21.25 per hour

     ...A leading aviation services provider is seeking an Airline Ramp Turnaround Coordinator at JFK International Airport. This full...  ...for flight departures. Candidates should possess customer service experience and a high school diploma, while training will be provided... 
    Full time

    Hallmark Aviation Services

    New York, NY
    2 days ago
  • $85.6k - $149.4k

     ...- GTM Enablement and Launch Lead, you will play a critical role...  ...Engineering, Product Marketing, Sales, Customer Success, and Operations.In...  ...Leverage tools, systems, and automation (including AI‑enabled...  ...QualificationsRequired8-10 years of experience in B2B SaaS environments,... 
    Full time
    Work at office

    Wolters Kluwer

    New York, NY
    3 days ago
  •  ...company founded in 2017 in Europe.    We collect data where automation is not possible. We count features, take pictures, make videos,...  ...ready to accept new challenges.   Role Overview: The Shift Lead is responsible for organizing shift schedules, ensuring shift... 
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift
    Early shift

    TSMG

    New York, NY
    28 days ago
  • $200k - $300k

     ..., deploying and making these customers successful. We're hiring a founding...  ...hands-on, then build and lead the US deployment team. You...  ...tinkered (config, integrations, automation, no-code), and you can own a...  ...matters. Nice to have: Experience in healthcare or with EMRs.... 
    Work at office
    3 days per week

    Software Engineering, Data Science

    New York, NY
    more than 2 months ago
  •  ...functions, Vertica and Unix Shell/Python automation, with workload scheduling orchestrated...  ...clear acceptance criteria Plays a team lead role (as an individual contributor) and...  ...or job related field or equivalent work experience . ~8+ years of job related experience... 
    Work experience placement
    Work at office
    Shift work
    Day shift

    Bank of America Corporation

    New York, NY
    a month ago
  • $150k - $200k

     ...traders access to futures markets and training. Built on radical transparency, standout customer experience, and a bold, internet-native brand voice, the company is seeking a Lead Creative Producer to bring the Chief Creative Officer’s vision to life across everything... 
    Local area

    Gainor Staffing

    New York, NY
    3 days ago
  •  ...create a welcoming, energized environment during peak season. You will lead by example, support peers, and drive service and sales across channels. You may assist with product knowledge, customer assistance, and store operations while maintaining an inviting, organized... 
    Seasonal work

    Macy's

    New York, NY
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Experience Automation Lead. Be the first to apply!