DMV Customer Service Technician (Part-time/wage) - Williamsburg 04204

Job Overview Virginia’s Department of Motor Vehicles (DMV) is seeking a Customer Service Technician to work part‑time at the Williamsburg Customer Service Center. The role requires strong customer service and problem‑solving skills and offers opportunities for career growth. Responsibilities Handle various customer transactions, including communicating policies, procedures, and regulations. Issue IDs, process applications, and administer vision, driver, and vehicle road tests. Process vehicle registrations and titling, collect taxes, and provide other DMV services. Qualifications Experience in customer service. Proficiency with personal computers, computer information systems, and databases. Basic math and accounting skills, including reconciliations. Ability to interpret and apply complex statutes such as the Motor Vehicle Code and related regulations. Analytical skills to read records and documents for logical and legal conclusions. Ability to work well under pressure during peak workload periods and collaborate within a team. Excellent oral and written communication with diverse customers and staff. Valid experience with the Privacy Protection Act and DMV CSC operations preferred. Must be able to work Monday–Saturday with varied hours. Additional Considerations Bilingual candidates are encouraged to apply. All applicants must consent to a background check and a fingerprint‑based criminal history check, if applicable. #J-18808-Ljbffr Commonwealth of VA Careers