Project Manager

Project ManagerARCHER Systems is seeking an experienced and highly organized Project Manager. This role reports directly to the Mass Tort Operations Program Director and is responsible for owning end-to-end project delivery across ARCHER's growing portfolio of pre-settlement technology initiatives.The Project Manager will serve as the connective tissue between ARCHER's technology teams, mass tort operations, law firm clients, and third-party integration partners. This individual will drive new projects through delivery, ensuring on-time execution, clear stakeholder communication, and disciplined RACI accountability across cross-functional teams. This is a highly visible role with direct interaction with executive leadership.Position Location: RemoteJOB RESPONSIBILITIESOwn project plans, timelines, milestones, and deliverable tracking across all assigned projects from initiation to go-liveLead internal project kickoffs, requirements gathering sessions, and stakeholder alignment meetings, ensuring all parties understand scope, dependencies, and success criteriaProactively identify blockers, risks, and critical path items; escalate to the Mass Tort Operations Program Director with recommended solutionsMaintain rigorous status update cadences (daily standups, weekly written updates, etc.)Ensure handoffs between technology development (Zeal IT consultants and internal ARCHER dev team), operations, and client-facing teams are clearly defined and executedSTAKEHOLDER & CLIENT MANAGEMENTServe as the primary project point of contact for internal stakeholdersMaintain RACI matrices for all active projects; ensure all parties — including both ARCHER technology teams and operations (Mass Torts Operations, Client Services) understand their roles and remain within defined lanesPrepare and deliver clear, executive-ready project status reportsIdentify when leadership escalation is needed and facilitate prompt resolution of decisions that require executive inputTECHNOLOGY PROJECT COORDINATIONCoordinate delivery across multiple concurrent workstreams including API integrations (inbound/outbound), data migration, document processing, and client portal developmentPartner with the VP of Technology Special Projects and development team to translate business and operational requirements into actionable user stories and sprint deliverablesTrack and manage project backlogs in coordination with technology (development leads; ensure stories are properly scoped, prioritized, and resourced)PROCESS & GOVERNANCEImplement and maintain project governance frameworks including charter documentation, scope management, change control logs, and formal close-out proceduresEnsure alignment between new pre-settlement projects and the broader post-settlement ecosystem to avoid duplication and maintain data integrityDrive adoption of standard project management practices across the team including meeting documentation, action item tracking, and decision loggingSupport the sales pipeline by providing project scoping estimates, integration timelines, and delivery capacity assessments for prospective AIM clientsManage vendor and contractor relationships (e.g., Zeal IT consulting team) to ensure accountability and delivery against contracted scopeKNOWLEDGE, SKILLS, AND ABILITIESRequired:5+ years of project management experience, with demonstrated success delivering complex technology projects involving API integrations, data migration, or SaaS platform developmentExperience managing cross-functional teams including software developers, operations staff, and external client/partner stakeholders simultaneouslyProven ability to develop and maintain project plans, RACI models, stakeholder communication plans, and executive-level status reportingExceptional written and verbal communication skills; able to translate technical details into clear business language for senior leadership audiencesExperience managing third-party vendor and consulting team relationshipsProficiency with project management tools (Jira, or equivalent) and Microsoft 365 (Teams, SharePoint, Outlook, Excel)Ability to manage ambiguity, multiple priorities, and fast-moving timelines in a high-growth environmentPreferred:Experience in legal technology, mass tort, personal injury, or claims administration industriesFamiliarity with API integration concepts (REST APIs, MuleSoft, ETL pipelines) and cloud platforms (Azure)Experience supporting client onboarding and integration projects with law firm or insurance clientsBackground working in organizations that operate both proprietary technology platforms and managed services deliveryExposure to Power BI or other data visualization/reporting tools from a project oversight perspectiveBENEFITS401(K) retirement plans with matching contributions.Comprehensive health insurance coverage.Dental and vision insurance plans.Parental leave to support work-life balance.Short-term and long-term disability coverage.ABOUT ARCHERARCHER Systems is a leading technology-enabled legal services company that provides pre-settlement and post-settlement administration services for a single event, mass tort, and class action cases with the goal of helping claimants access their settlement proceeds more efficiently and quickly. The company plans to continue leveraging technology and top-tier talent to enhance customer service and offer new product lines and services.ARCHER's core offering is post-settlement Healthcare Lien Resolution Administration and QSF (Qualified Settlement Fund) Administration and payments processing for multi-claimant (mass tort and class action) litigation. Other services include claims administration, single event lien resolution, probate, and bankruptcy coordination, release administration, medical records review, plaintiff fact sheet, and other intake/census preparation and management. ARCHER enables law firms to focus on their litigation while ensuring that critical pre-settlement and post-settlement administration documents, services, business analytics, and reporting are handled efficiently and effectively.