Store Manager

Description:

Job Summary

We are seeking an experienced, hands-on Store Manager to lead all operations at our Vernal location. This is an industrial, business-to-business environment serving oil and gas customers throughout the Uinta Basin, not a retail setting. Because the Vernal location runs with a lean team of three, the Store Manager wears multiple hats and carries direct responsibility for the sales counter, the repair shop, the warehouse, and both inside and outside sales. The Store Manager also handles ordering for the location and is the final decision maker on site for day to day operations.

The ideal candidate is a versatile, relationship-driven leader who is comfortable moving between customer facing sales, hands-on repair shop and warehouse oversight, and vendor and ordering responsibilities, all while maintaining strong product knowledge across our oil and gas equipment line. Success in this role depends on building and maintaining strong professional relationships with oilfield customers and vendors.

Work Environment

Work is performed across a sales counter, repair shop, and warehouse environment. The employee will regularly be exposed to moving mechanical parts, fumes, or airborne particles, and will spend time both indoors and outdoors handling inside and outside sales. The volume level is usually quiet to moderate at the sales counter and can be louder in the repair shop and warehouse.

Primary Responsibilities

• Store Operations: Own overall performance of the Vernal location, including the sales counter, repair shop, warehouse, inside sales, and outside sales.
• Sales Generation: Proactively engage with customers to understand their project or equipment needs, upsell products and services, and drive sales performance to goal.
• Inside and Outside Sales: Manage outside sales relationships and calls within the Uinta Basin service area, in addition to handling inside counter sales.
• Repair Shop Oversight: Oversee day to day repair shop workflow, including intake, job tracking, and coordination with technicians to keep turnaround times on track.
• Warehouse Oversight: Oversee warehouse organization, receiving, and inventory accuracy, ensuring product is stocked, staged, and ready for oil and gas customers.
• Ordering: Place and manage vendor orders for the location, working with Purchasing to maintain appropriate stock levels and lead times.
• Facility Presentation: Ensure the sales counter and warehouse present a clean, organized, and professional image for customers and vendors visiting the location.
• Product Knowledge: Develop and maintain thorough knowledge of the store's inventory of oil and gas equipment and supplies. Stay informed on new products and industry trends.
• Employee Training and Development: Hire, train, schedule, and develop the store's small team; oversee time clocks and attendance for direct reports.
• Process Development & Cross-Training: Build clear, documented processes for cross-training across sales, repair shop, and warehouse functions given the size of the team.
• Store Organization: Ensure the sales counter, repair shop, and warehouse are clean, organized, and operating safely.
• Sales Performance: Monitor sales trends, margins, and department performance against goals; report results to ownership.
• Safety Compliance: Promote a safe working environment by following all safety protocols, including proper use of equipment and handling of hazardous materials.
• Team Collaboration: Serve as the primary point of contact between the Vernal location and company leadership in Flora Vista, communicating regularly on operations, ordering, and staffing.

Store Leadership at the Vernal Location

• As the only manager on site, the Store Manager is the final authority at the sales counter, in the repair shop, and in the warehouse at all times during their shift.
• Customer issues: final say on returns, exchanges, price overrides, discounts, and any complaint an associate cannot resolve.
• Store operations: opening and closing procedures, counter and phone coverage, breaks and lunch coverage, and first point of contact on any POS/Eagle system issue.
• Emergencies: weather, medical, or security situations. The Store Manager is the point person for the store.
• Handoff: provide notes to ownership on anything unresolved at the end of the day or week.

About Oil & Gas Equipment Corporation

We are a customer-focused organization with over 70 years of service, built on a foundation of professionalism, integrity, and genuine connection. Our roots run deep in the communities we serve across the Four Corners region, including New Mexico, Utah, Colorado, and Arizona, where we have earned the trust of both the Oil and Gas industry and hands-on DIYers alike.

At Oil & Gas Equipment Corporation, we do more than offer high-quality products. We help build strong, lasting connections. Our team is committed to excellence in every detail, always striving to deliver service with skill, care, and a smile. We believe in fostering a sense of community where every customer feels welcome, supported, and part of something bigger.

Experience, Education and Certifications Desired

• High school diploma or GED required; some college or an associate's degree preferred
• 3 to 5 years industrial, wholesale, or business-to-business sales experience
• 2 years supervisory experience
• Prior experience with ordering, purchasing, or inventory management preferred
• Mechanical aptitude or prior repair shop experience preferred

Other Desired Skills/Qualifications

• Product Knowledge: Knowledge of oil and gas equipment products and their applications, with the ability to quickly learn about new products.
• Customer Service Skills: Excellent interpersonal and communication skills to interact effectively with employees, vendors, and customers.
• Versatility: Comfortable managing multiple functions at once given the size of the team, including sales, repair shop, warehouse, and ordering.
• Relationship Building: Ability to build and maintain long-term professional relationships with oilfield customers and vendors.
• Physical Stamina: Ability to stand and walk for extended periods, lift heavy objects, and perform physically demanding tasks when restocking inventory or assisting customers with heavy items.
• Technology Proficiency: Comfortable using a computerized point-of-sale, invoicing, or inventory management system.
• Problem-Solving: Strong critical thinking skills to address customer and organizational needs in creative ways.
• Lift and carry items up to 25 pounds, and operate a hand-truck, forklift, or other resource to lift and carry heavier items.

Compensation details: 50000-75000 Yearly Salary

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