Veterinary Assistant / Veterinary Receptionist

Job Description

Job Description

North Haledon Veterinary Care | North Haledon, NJ
Schedule: Full-Time | Some evenings until 7pm | Saturday rotation, 8am–4pm
Pay Range: $20–$24/hour, based on experience

At North Haledon Veterinary Care, we’ve been caring for pets and building lasting client relationships since 1996. Our full-service hospital provides medical, dental, surgical, and preventative care to support pets through every stage of life.

We’re looking for a Client Service Representative / Veterinary Assistant who enjoys working with both people and pets . This hybrid position is ideal for someone who is comfortable supporting clients at the front desk while also assisting our veterinary team with hands-on patient care.

In this role, you’ll split your time between client service responsibilities and veterinary assistant duties , including:

Client Service

• Welcome clients and patients and create a positive experience from check-in to check-out
• Answer phones, schedule appointments, and assist with client questions
• Process payments and maintain accurate client and patient information
• Assist with prescription refill requests and client communications
• Communicate clearly and compassionately with pet owners
• Help maintain an organized and efficient front desk

Veterinary Assistant

• Assist doctors and technicians during appointments, exams, and treatments
• Obtain patient histories and help prepare patients for examinations
• Safely restrain and handle dogs and cats
• Assist with sample collection, laboratory work, and diagnostic procedures
• Prepare and maintain exam rooms and treatment areas
• Assist with medications, vaccines, and treatments based on experience and hospital protocols
• Support patient care and hospital workflow throughout the day

• Previous experience in a veterinary hospital as a CSR, Veterinary Assistant, or in a cross-trained role preferred
• Strong customer service and communication skills
• Comfortable working directly with animals and clients
• Ability to multitask and transition between front desk and clinical responsibilities
• Dependable, adaptable, and team-oriented
• Comfortable working in a busy veterinary environment
• Interest in continuing to learn and develop your veterinary skills

• Competitive compensation + Monthly Bonus Opportunities
• Health, dental, vision, and mental health support with 24/7 access
• Generous PTO, paid parental leave, and holiday pay
• Annual Scrub Allowance
• Free RACE-approved CE platform, including veterinary assistant and technician-specific content
• 401(k) with employer match
• Incentive programs recognizing team contributions to great care
• Personal pet care discounts at all CVP locations + Pet Insurance Discounts
• Internal mobility and advancement opportunities across the CVP network

If you enjoy connecting with clients but also want to stay involved in hands-on patient care, this could be a great opportunity to do both. Join North Haledon Veterinary Care and become part of a collaborative team where you can continue developing your skills while making a difference for pets and their families.