Sr. Director, Donation Services and Hospital Operations

Senior Director Of Donation Services And Hospital Operations

The Senior Director of Donation Services and Hospital Operations oversees and provides direction and leadership in BioTissue's critical operational activities, including business development and oversight of the Sharing Miracles donation program. They oversee all tissue acquisition activities and sites as well as donor eligibility determination functions, ensuring adherence to FDA and AATB standards and donor outreach and professional and public education.

In addition, the Senior Director of Donation Services and Hospital Operations will engage in donor development activities, including establishment and management of direct acquisition sites, exclusive strategic partnerships and development of donor allocation partnerships to maximize tissue utilization and positively impact the company's long-term goals. They will interact with C-Suite Executives to build and foster relationships and communicate key performance indicators. They will identify and implement revenue generating opportunities through allocation of tissue outside the company or provision of acquisition support services to third parties. They will support BioTissue's commercial efforts, providing presentations to physicians, investors and key opinion leaders on the Sharing Miracles donation program.

The Senior Director of Donation Services and Hospital Operations will support and maintain BioTissue's accreditation with the American Association of Tissue Banks and oversee BioTissue's Medical Advisory Committee, Associate Medical Directors, Independent Contractors and Exclusionary Criteria.

The Senior Director of Donation Services and Hospital Operations is the primary contact within BioTissue for issues involving forecasts, procurement related contracts and functions as a subject matter expert that represents BioTissue's interests in industry and trade groups and is responsible for managing internal resources. This includes, identifying target collection sites, developing support facilities, expansion of the Sharing Miracles program both inside and outside the Miami service area, hiring staff and managing performance of those teams. The Senior Director of Donation Services and Hospital Operations will serve as the Chair of all Joint Steering Committees with exclusive partners to drive scale, build relationships, maintain control and optimize process efficiencies.

The incumbent will drive Partner and Community Development, including outreach and public education to support donation awareness and visibility to the Sharing Miracles/BioTissue brand within the local community and on a national level through industry membership, committee representation, council leadership and partnership with Donate Life America.

The Senior Director of Donation Services and Hospital Operations works to increase birth tissue transplantation opportunities by ensuring a strategic network of human birth tissue is available to meet BioTissue's current and future manufacturing needs, research and development needs, and support for ongoing and future clinical trials.

Essential Duties & Responsibilities

• Develop and execute a rolling 5-year strategic plan to provide both a supply of human birth tissue capable of meeting BioTissue's current and future manufacturing needs as well as allocation of tissue outside the organization.
• Ensures the safety and quality of donated tissues for transplantation and research often collaborating with donor mothers, healthcare providers, internal stakeholders and regulatory agencies.
• Develops and negotiates contracts in conjunction with legal to secure long term access to birth tissue supply and both relationships for tissue optimization.
• Hire, train and manage leadership and staff, including facilities to support acquisition operations while maintaining a motivated and competent workforce. Staff members may be geographically dispersed across the United States in addition to locally.
• Project management of breakthrough teams to promote cross functional collaboration, increase operational efficiencies and expand program and company initiatives.
• Prepares and delivers presentations to a wide variety of audiences detailing the benefits of donating birth tissue and the societal advantages associated with the altruistic gift of donation while promoting industry best practices and support of BioTissue commercial initiatives.
• Develops the annual budgets and tissue forecasts for respective business segments and manages performance against those targets, providing adequate safety stock while ensuring financial sustainability, managing resources and costs associated with operations.

Skills & Abilities

• Decisive Leadership
• Teambuilding
• Adaptability
• Public Speaking & Public Relations
• Active Listening/Conflict Resolution
• Critical Thinking & Problem Solving
• Attention to Detail
• Analytical Skills

Position Expertise/Qualifications

• Requires 10+ years of related Tissue Banking or Hospital Operations experience
• Requires 5+ years of related GMP, GTP, ISO or Quality System experience
• Requires Experience in Aseptic Technique, Surgical Gowning/Gloving
• Bachelor's Degree Required
• Current CTBS Certification

Physical Requirements

• Sedentary work that generally requires sitting and/or standing
• The incumbent is expected to be present at BioTissue locations, where needed.
• May require domestic travel up to 30% of the time.