Human Resources Representative

Human Resources Representative

This position performs administrative and technical work in coordinating the day-to-day operations of the Human Resources Office. Responsibilities include recruiting and screening applicants; processing and maintaining pay, classification, and benefit records; assisting employees with new hire and retirement processes; maintaining personnel files; and staying current on Virginia Retirement System (VRS) regulations and employee benefit programs. The role requires strong organizational skills, decision-making, and attention to detail. Work is performed under the general supervision of the Human Resources Director.

Examples of Work

• Prepares and distributes internal transfer notices and advertises employment opportunities.
• Accepts and processes employment applications; maintains applicant records; responds to inquiries regarding job openings and applicant status.
• Screens applicant pools; oversees required background checks and pre-employment testing; notifies unsuccessful candidates.
• Processes requests for verification of employment, income, and employment references.
• Prepares and distributes performance evaluation notices and assists with scheduling benefits reviews and training workshops.
• Processes education incentive payments and maintains required documentation.
• Maintains and updates personnel records—including new hires, separations, classification changes, benefits, and EEO reports—and prepares information needed for annual reporting.
• Conducts new employee onboarding, ensures completion of required documentation, and assists employees with benefits enrollment and changes.
• Guides employees on retirement processes, including completing forms and preparing benefit estimates.
• Assists employees with insurance claim issues and advises terminating employees on COBRA and other benefit options.
• Stays informed on employment laws and HR best practices.
• Prepares fund disbursement authorizations, purchase requisitions, and performs general clerical tasks such as typing, filing, and document processing.

Minimum Qualifications for Work

• High school diploma or equivalent required; college-level coursework in public administration, business administration, or personnel administration preferred.
• Associate degree preferred.
• One to two years of human resources or related business experience, or an equivalent combination of education and experience.
• Knowledge of administrative and clerical practices.
• Knowledge of public personnel policies, procedures, and recruitment methods.
• Understanding of municipal operations and organizational structure.
• Ability to maintain statistical records and prepare reports; experience with Microsoft Excel is a plus.
• Ability to plan, organize, and coordinate multiple work activities.
• Ability to make moderately complex decisions within established guidelines.
• Ability to perform accurate mathematical calculations.
• Ability to understand and follow oral and written instructions.
• Strong interpersonal skills with the ability to maintain effective working relationships and provide courteous service.
• Proficiency using computers and office equipment, including Microsoft Office.
• Experience with ERP systems such as Munis preferred.

Physical Demands Frequent sitting, talking, and hearing; occasional walking and use of hands for handling materials. Occasional lifting of up to 10 pounds. Vision requirements include close vision and the ability to adjust focus. Work Environment Work is typically performed in an office setting. The noise level is usually moderately quiet. Reasonable accommodations may be made for individuals with disabilities.

Equal Opportunity Employer The City of Martinsville is an Equal Opportunity Employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic under applicable federal, state, or local law. Drug-Free Workplace The City of Martinsville is a Drug-Free Workplace. Post-offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when the criteria outlined in City policy are met. E-Verify The City of Martinsville participates in the Federal E-Verify Program. Work Authorization The City of Martinsville is currently unable to provide visa sponsorship. Applicants must be authorized to work in the United States without sponsorship now or in the future. Recruiting Agencies The City of Martinsville does not accept unsolicited resumes from staffing agencies, search firms, or independent recruiters. Resumes submitted without a signed recruiting agreement for a specific position will become the property of the City, and no placement fee will be paid.