Store Manager - JFK Airport

JOB SUMMARY As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation. You will adhere to market‑specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members, ensuring efficient workflows, great guest experiences, and high‑quality products. Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational concept in‑store requirements are followed in order to deliver best‑in‑class guest experiences. You are ultimately accountable for meeting the cost budget, reaching the store's sales targets, and EBITDA through existing and new company initiatives. KEY RESPONSIBILITIES Virtue‑Based Leadership Lead, inspire, and develop team members in alignment with company virtues and operational principles Act as a role model of company values and foster a positive, high‑performance culture Ensure clear communication of expectations and accountability across the team Recruitment & Talent Development Own the recruitment, interviewing, hiring, pre‑boarding, and onboarding of team members Ensure optimal team positioning to meet operational needs Build and maintain a strong future talent pipeline Employee Engagement & Development Develop and motivate team members through structured development plans and continuous feedback Facilitate in‑store training sessions and regular team meetings Monitor and drive employee engagement initiatives to meet or exceed benchmark engagement scores Guest Experience Champion a guest‑first mindset across all store operations Build strong relationships within the local community in alignment with brand behavior principles Drive guest loyalty and satisfaction through consistent service excellence Operational Excellence & Compliance Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards Ensure compliance with brand standards and local regulatory requirements Uphold the highest operational ratings and performance standards Shift Planning & Workforce Management Develop optimal shift plans considering seasonality, local events, and store traffic patterns Ensure efficient workflows aligned with company standards and budget Ensure working hours comply with contractual obligations, union agreements, and local labor laws Stock & Inventory Management Take full ownership of inventory management, including stock counting and ordering Optimize inventory levels to minimize waste and meet defined monthly waste targets Performance & Financial Management Drive sales growth and overall store performance #J-18808-Ljbffr PVH (Tommy Hilfiger/Calvin Klein)