Manager, Attorney Resource Team - Kansas City or Phoenix (Hybrid)

The Manager, Attorney Resource Team is responsible for the supervision, leadership and direction of all remote Attorney Resource Specialists, communicating corporate initiatives and accountable for proactive communication with stakeholders and corporate leadership. This is a hybrid position located in Kansas City or Phoenix. Responsibilities Responsible for the supervision, leadership and direction of all remote Attorney Resource Specialists. Responsible for communicating corporate initiatives and balancing workload with the needs of the firm. Accountable for proactive communication with stakeholders and corporate leadership to ensure the administrative services and resources are meeting their expectations. Accountable for seeking employee input and encouraging open communication. Accountable for maintaining confidential information. Partner with and provide direction to Senior Coordinators to ensue efficient workflow management, appropriate workload distribution, and consistent service delivery across the team. Accountable for departmental budget, including review of expense reports. Accountable for maintaining appropriate staffing ratios and regularly assessing staffing needs in accordance with firm guidelines, business demands, and operational requirements. Accountable for coordination of financial matters with Accounting & Finance leadership. Responsible for conducting employee performance evaluations, seeking input from others as necessary, counseling employees as appropriate. Responsible for hiring staff in accordance with firm procedures. Accountable for distribution of workflow and providing coverage during absences, leaves and vacancies. Responsible for promoting a culture of accountability, professionalism, and adherence to firm policies in a fair and consistent manner Responsible for compliance with the firm's policies. Responsible for managing human resource activities of the department including hiring, orientation, policy development and implementation, staff training, staff counseling, coordination of transfer or discharge of non-exempt employees within approved guidelines, reviewing time sheets, and salary administration. Responsible for checking new hires through e-Verify. Responsible for managing staff leaves in conjunction with Talent/Benefits department. Accountable for promoting an environment that fosters excellence and high morale. Accountable for the coordination of employment issues with Talent Business Partner. Accountable for providing useful insight to operational data that can be used by Regional Administrator and Executive Director of Office Operations to materially affect departmental directions and operations. Accountable for adherence to firm electronic records management policies. Accountable for providing direction for the planning and implementation of various departmental events including staff appreciation activities, and other social events. Accountable for working collaboratively with Corporate and Regional IT personnel to ensure functionality of all systems. Accountable for ensuring users receive appropriate training and orientation on software applications and systems. Accountable for overseeing resolution of problems for users and advising IT management on user experience. Qualifications Mastery of internal law firm business operations or other similar professional service industry. Demonstrated ability to provide leadership to staff, to use sound judgment and to manage collaboratively. Demonstrated expertise with departmental management, employee supervision and teambuilding to support firm's business objectives. Demonstrated ability to perform responsibilities with minimal direction, exercise a high degree of discretion, and employ independent judgment. Demonstrated ability to handle confidential information and to keep it confidential.

EDUCATION AND CERTIFICATIONS:

Bachelor's degree in Business Administration or a closely related field. Experience Required Minimum of 5 years of management or supervisory experience within a law firm, legal support services environment, or other professional services organization, with direct responsibility for leading legal secretaries, legal document production/word processing teams, or other administrative support staff. Thorough understanding of law firm or professional services administration, and human resources management as normally acquired through a Bachelor’s degree, or equivalent knowledge and experience. Experience managing business operations, workflow distribution, staffing, performance management, employee development, and the direct supervision of non-exempt employees. Must have direct experience in all the key functional areas of the position as described in the Accountabilities above. Management in large firm and/or multiple office background preferred. Experience managing remote support staff and fostering a collaborative and service-oriented work environment. About Littler Littler is the largest global employment and labor law practice in the world exclusively devoted to representing management. With more than 1,900 attorneys in over 100 offices worldwide, Littler serves as the single source solution provider to the global employer community. Consistently recognized in the industry as a leading and innovative law practice, Littler has been litigating, mediating and negotiating some of the most influential employment law cases and labor contracts on record for over 75 years. Littler’s unparalleled commitment to labor and employment law helps clients navigate a complex business world with nuanced legal issues—building better solutions for clients’ toughest challenges. With deep experience and resources that are local, everywhere, Littler is fully focused on its clients. With a diverse team of the brightest minds, Littler fosters a culture that celebrates original thinking. And with powerful proprietary technology, Littler disrupts the status quo—delivering bold, groundbreaking innovation that prepares employers not just for what’s happening today, but for what’s likely to happen tomorrow. Benefits We offer a generous benefits package to full-time and part-time employees working at least a 50% schedule. Benefits include comprehensive health, dental and vision plan for you, your spouse/domestic partner and children. In addition, we provide a superior 401(k) plan, ample time off programs, mental health programs, family building and caregiving, generous paid parental leave, life insurance, disability insurance, a wellness program, flexible spending accounts, and an employee referral bonus program. For more information about our benefits visit: For more information about our firm visit: Littler Mendelson is proud to be an equal opportunity employer. This job posting is a general description of the types of responsibilities that are required of an individual in this job. It is not intended to be a complete list of the responsibilities, duties and skills that may be required for this job. #J-18808-Ljbffr Littler