Equipment Manager, USA

Equipment Manager, USA

The Equipment Manager plays a critical role in supporting the success of our live gaming operations by leading Equipment Specialists across multiple locations and ensuring all table equipment is secure, compliant, and performing at the highest level. From managing procurement and budgets to optimizing processes, collaborating with global teams, and developing new equipment solutions, this position offers a unique blend of leadership, technical problem-solving, and innovation.

Responsibilities

• Overlook all locations' (within the area of responsibility) ES representatives, with the purpose of ensuring crucial equipment related processes are executed right and the team operates with high standards
• Supervise all locations ES representatives in order improve equipment related KPIs in Studios
• Manage procurement and delivery of table equipment for all locations
• Perform market research & communication with suppliers
• Visit the manufacturing plants with purpose to improve and adjust the equipment to the company's needs
• Plan and perform process optimization activities (to reach better equipment performance)
• Ensure the compliance of equipment related processes with submitted internal controls (approved by gaming control boards)
• Ensure the arrangement of safe and secure environment for sensitive table equipment in Studios
• Perform table equipment related issue data analytics for all locations
• Represent GIR (Equipment Unit) during the audits and regulatory calls when it comes to table equipment related matters and issues
• Perform equipment budgeting and planning for existing operations as well as new games
• Coordinate with other departments such as Floor Operations for operational and implementation tasks
• Research and Development of new products, inventing new prototypes of table equipment
• Organization of tests for prototype equipment collecting the data for analyses and conclusion
• Monitor and audit all equipment related processes (inspection, storage, utilization, etc.)
• Provide training to Equipment Specialist representatives
• Perform equipment maintenance when/if needed
• Assemble, install and dismantle electronic equipment if needed
• Execute or coordinate training sessions for new equipment with other departments if needed.
• Regularly report status updates to senior management

Qualifications

• Microsoft Windows maintenance
• Basic Microsoft Server maintenance
• Good computer hardware knowledge installation and troubleshooting with an understanding of network architectures
• Previous IT and/or technical background
• An understanding of electronics and technical principles
• Photography or lightning experience are not required but beneficial
• Linux knowledge would be advantageous
• A high sense of responsibility and the ability to work in a team as well as alone and unsupervised
• Great problem-solving skills and ability to work under pressure
• Flexibility to work out of office hours as well as weekends when necessary.

Travel Requirement: Flexibility to travel for extended periods is required for this role.

Additional Information

• Competitive Salary
• Comprehensive Health Benefits with Low Cost for Premiums: Medical, Dental, and Vision coverage
• Generous Paid Time Off: Work hard, recharge
• Invest in Your Future: Build long-term financial security with our 401(k) plan and company match, helping you save more for the years ahead.
• Unlimited Growth Potential: Develop your career with a global industry leader
• Make an Impact: Support a company at the forefront of online entertainment and technology
• Exclusive Employee Perks: Nationwide discounts on shopping, travel, dining, and entertainment; Monthly Wellness Reimbursement
• Referral Bonus Program: Earn rewards for bringing exceptional talent to our team
• Modern Office Environment: Centrally located workplace with premium amenities and refreshments
• People-First Culture: Join a collaborative team that celebrates innovation, achievement, and professional growth