Strategic Account Manager - Key Accounts

OverviewTHE ROLEAt Great Dane, we rely on makers and we’re calling on them to join our expanding team, the time has never been better to Embrace Your Great and work in an environment with the highest safety standards in the industry. The Position: The Strategic Account Manager – Key Accounts is responsible for the growth, retention, and strategic development of the company’s largest and most complex commercial vehicle customers. This role requires high-level relationship management, account planning, and a deep understanding of customer business models to deliver tailored trailer and truck body solutions across national and multi-regional fleets. The position serves as the primary interface for executive-level customer engagement and cross-functional alignment, ensuring operational excellence, innovation, and value creation for both the customer and the company.ResponsibilitiesWHAT YOU’LL DOAccount Types: Large fleets, OEM-aligned programs, top-volume customersRevenue Scope: Highest revenue-producing accounts with multi-year growth potentialInternal Interfaces: Executive Leadership, Sales Ops, Engineering, Finance, Supply Chain, and ManufacturingTerritory: U.S. and Canada (as applicable)Strategic Relationship ManagementBuild and maintain executive-level relationships across customer organizationsDevelop and lead quarterly and annual business reviews (QBRs, ABRs)Act as the primary escalation point and internal advocate for key accountsAccount Planning & DevelopmentOwn multi-year account plans with clear revenue, penetration, and service targetIdentify expansion opportunities including new vehicle applications, geographies, or servicesCoordinate with internal teams to align capacity, innovation, and program development with customer roadmapsSales ExecutionLead quoting, pricing strategy, and contract negotiations for large-scale ordersOversee end-to-end sales process from requirements gathering to delivery coordinationCollaborate with technical and product teams to tailor solutions to customer needsForecasting & Business IntelligenceMaintain accurate forecasting, pipeline, and activity tracking in CRM (Salesforce)Monitor competitor activity, market shifts, and fleet trends to proactively manage risk and uncover opportunitiesCross-Functional LeadershipLead internal account teams to ensure seamless execution, communication, and serviceDrive process improvements and internal alignment to meet customer SLAs and expectationsOther duties as assigned.QualificationsYOUR SKILLS AND ABILITIES (REQUIRED QUALIFICATIONS)Education: Bachelor’s degree in Business, Sales, or related fieldExperience: 7–10 years of experience in national or strategic account sales or enterprise B2B relationship managementExperience managing OEM partnerships or large account relationshipsFamiliarity with trailer and truck body design, customization, and production workflowsSkills:Strong business acumen and experience with strategic selling frameworksExcellent communication, executive presence, and negotiation skillsCRM proficiency, with preference for SalesforceTravel: Up to 30–50%Performance Expectations:Year-over-year growth in assigned key accountsStrategic account plan execution and milestone achievementForecast and pipeline accuracy within assigned margin of errorCustomer satisfaction and reorder ratesInternal alignment and SLA performance on key programsPHYSICAL/MENTAL REQUIREMENTS:Office and plant environment.Keyboarding, lifting, standing, bending, walking.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.BENEFITS OVERVIEWCompetitive compensationBenefits, including but not limited to dental, vision, and medical with employer contributionsRetirement programs, including a Pension Plan and 401(k) Plan with employer matchTuition ReimbursementPaid holidays and vacationAnd more!Great Dane is an Equal Opportunity EmployerJob SummaryID: 2026-3767Category: SalesPosition Type: Regular Full-Time