Zoological Specialist, Senior (Animal Ambassador)

Ambassador Position At SeaWorld

At SeaWorld, we're passionate about caring for animals. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

What You Get To Do

Enthusiastically represent SeaWorld by displaying a positive attitude, high level of energy and commitment to quality throughout all aspects of the job. Provide for proper nutrition, appropriate and sanitary living conditions, and constant care for our park animals. These positions safely fulfill duties in animal/guest interactions, animal training, husbandry, enrichment, public presentations, and research:

• Perform daily husbandry tasks including administration of vitamins and medications as directed, food preparation, maintaining a safe and sanitary working area for all animal habitats.
• Responsible for guest, personal, and animal safety by developing awareness of the behavioral precursors of potentially harmful behavior by both animals and people.
• Make daily observations of animals and report any abnormalities to staff supervisor and team.
• Maintain all animal records, equipment, area responsibilities, and communication requirements daily.
• Provide and maintain a work environment that follows the established guidelines and safety procedures set by the department and park.
• Function as an Ambassador by displaying consideration, tolerance, cooperation, open communication, and reliability. Maintain a consistent attitude, motivation, and ability to accept feedback.
• Successfully represent company in Public Relations or Media situations/events.
• Perform roles in education and public shows to develop speaking skills and stage presence.
• Engage in and execute all aspects of guest interaction programs.
• Provide proactive guest service through guest interactions, pre- and post-show interactions, and responding to guest inquiries.
• Work with animals using behavioral modification techniques as instructed. Train behavior to completion under minimal supervision.
• Other duties as assigned by leadership.

What It Takes To Succeed

• Be at least 18 years of age.
• Have high school diploma or equivalent.
• Bachelor's degree in Zoology, Biology, Psychology, or a related field preferred.
• Have 2 ½ years of paid professional zoological animal care experience at an AZA or equivalent facility.
• Have a valid driver's license.
• Guest service experience preferred
• Have a working knowledge of the English language with excellent verbal and written communication skills.
• Basic math skills required.
• Be able to frequently lift, pull, push 50 pounds.
• Be able to stand, walk, and work for prolonged periods of time in extreme weather conditions.
• Be willing to work a flexible schedule to include weekdays, weekends, evenings, overnights, and holidays.
• Ability to receive CPR certification.
• Consistently practice safe work habits including but not limited to the use of personal protective equipment, lifting, and reporting of unsafe situations.
• Be willing to comply with, and ensure Ambassadors comply with, all SEA grooming guidelines and employment standards.

Be able to successfully complete all legal, company, and department training requirements to include but not limited to passing required tests and certifications

Compensation: $18.50 per hour

As a 365 day/year operation, candidates must be available to work varying shifts/hours to support year-round operating needs. This may include working opening, mid-day, closing shifts, overnight shifts, weekends, and holidays.

The Perks Of The Position

• Paid Time Off
• Complimentary Park Tickets and Passes
• Park Discounts on Food and Merchandise
• Medical, Dental, and Vision Insurance
• 401K Retirement plan
• Voluntary Insurance
• Life Insurance
• Disability Benefits
• Tuition Reimbursement
• Dependent and Health Care Flexible Spending Accounts
• Employee Assistance Program
• Legal Assistance Plan

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.