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Client Standards Quality Analyst

NexRep

NexRep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts, and SMS contacts from independent marketplace contractors. You will identify trends and collaborate with certification and operations teams to ensure client standards are met. The role emphasizes real-time or post-hoc monitoring, data review for customer satisfaction, and providing actionable feedback. Travel for meetings may be required as needed. #J-18808-Ljbffr NexRep

Vacancy posted 1 day ago
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