Talent Acquisition Specialist I

Position Overview MCI is a fast‑growing tech‑enabled business services company that delivers Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service solutions across industries. We operate both on‑site and remote contact centers, leveraging advanced technologies to enhance customer journeys, drive scalability, and reduce costs. Position Responsibilities As a Talent Acquisition Specialist, you will manage the entire recruitment life cycle, handling inbound/outbound calls, phone interviews, scheduling on‑site interviews, and tracking progress in our system. You will develop new recruiting processes and tools, and assist with data entry and employee filing. Manage administrative tasks such as background checks, drug screens, file maintenance, and reports. Travel off‑site to network, attend job fairs, and promote open‑house events. Develop new recruiting processes and promotional ideas in collaboration with the Talent Acquisition Manager. Maintain employment records and keep employee files up to date. Assist with time‑keeping data and compliance with employment laws. Candidate Qualifications You must have 3+ years of recruiting or HR experience, be confident, outgoing, and self‑motivated, and have excellent verbal and written communication skills. Strong attention to detail and data‑entry accuracy. Understanding of and willingness to adhere to process guidelines. Exceptional time‑management skills and a solid sense of ownership. Proficiency with MS Office tools. Ability to work in a metrics‑driven, fast‑paced environment. Timely, proactive, assertive problem‑solving. Strong understanding of confidentiality and employment laws. Call‑center experience preferred. Compensation Details Starting compensation is based on experience. We offer a comprehensive benefits package including the following: Paid Time Off and paid holidays. Incentives & rewards, including cash bonuses. Health, dental, and vision coverage (full‑time after 60 days, MEC after 30 days). Retirement savings programs where available. Short‑term and long‑term disability insurance. Life insurance options. Accident and critical illness supplemental insurance. Career growth opportunities and paid training. Casual dress code. Physical Requirements The job requires a largely sedentary duty, with frequent use of a computer, telephone headset, copier, and printer. Occasional movement around the office and lifting up to 40 pounds may be required. Conditions of Employment Must be authorized to work in the country where the job is based. Must submit a LevelII background and/or security investigation with a fingerprint; offers are contingent on results. Must submit to drug screening; offers are contingent on results. Reasonable Accommodation Consistent with the Americans with Disabilities Act, MCI provides reasonable accommodations for qualified applicants or employees with disabilities, unless such accommodations would cause undue hardship. Contact Human Resources for requests. Equal Opportunity Employer MCI embraces diversity and provides a work environment free from discrimination. We are committed to equal‑opportunity employment and non‑discrimination based on age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, disability, political affiliation, veteran status, race, religion, sex (including pregnancy), sexual orientation, and other protected characteristics. We consider qualified applicants with criminal histories in accordance with applicable laws. #J-18808-Ljbffr Mass Markets