Technical Project Manager with Shopify

Title: Technical Project Manager with Shopify

Location: San Francisco CA, Hybrid 2-3 days a week

Duration: 6 Months

Job Description



Overall 10+ years of experience in software industries

Mandatory Shopify experience.

• 10+ years of hands-on Program Management experience leading large, cross-organizational programs
• Minimal 7+ years' experience in managing complex distributed project on cloud, Microservices.
• Proven experience as a Sr Scrum Master, in the e-commerce or retail industry.
• Strong technical background with knowledge of e-commerce platforms, web development, APIs, databases, and related technologies.
• Proficient in project management methodologies (SAFE, Agile, Scrum, Kanban) and project management tools (Jira, Jira Align, Asana, Trello, etc.).
• Understands Engineering Processes and Cloud Implementations.
• Experience assisting teams with cloud implementations.
• Good understanding of Jira, Sprint functions/ceremonies and Scaled Agile Framework (SAFe)
• A detail oriented Senior Scrum Master who gets into details and understand what team is doing.
• Excellent leadership, communication, and problem-solving skills.
• Ability to multitask, prioritize, and work in a fast-paced, dynamic environment.
• PMP or PRINCE2 certification is a plus.
• Keyskills - Must Have
• Excellent Communicator
• Program management
• Stakeholder Management
• Risk Management

Job Responsibilities

• Build the basic structure of a program that may include: prioritization alignment, team engagement & governance, identifying partners, etc.
• Collaborate with cross-functional teams, including developers, designers, QA engineers, and stakeholders, to ensure project alignment with business objectives.
• Integrate timelines and milestones across projects, identify areas of alignment or dependency and evaluate the progress of projects, and adjust to keep the project on track
• Anticipate and recognize bottlenecks in work processes between teams and make suggestions for ongoing improvement
• Identify and mitigate project risks, proactively address issues, and provide solutions to ensure smooth project execution.
• Communicate project status, updates, and key milestones to stakeholders and leadership regularly.
• Run agile ceremonies as a scrum master and the development process in conjunction with several internal partners
• Lead and manage end-to-end project lifecycle for the e-commerce platform, including planning, development, testing, and deployment phases.
• Define project scope, goals, and deliverables; develop comprehensive project plans and timelines; and track project progress against milestones.
• Stay updated with industry trends, best practices, and emerging technologies in e-commerce to drive innovation and enhance the platform's performance.
• Foster a collaborative and results-driven team environment, providing guidance and mentorship to team members when needed.

Primary Responsibility:

• Overall program delivery, governance, execution oversight, and stakeholder alignment.
• Manage program plan, timelines, and dependencies
• Coordinate across stakeholders (Brands, IT, Business and Vendors)
• Prepare the status reports and Run governance (daily/weekly/SteerCo)
• Risk, issue, and escalation management
• Coordinate SIT, UAT, deployment, and cutover activities in alignment with Brands, IT, Business and Vendors
• Ensure alignment across Integrated Systems and WMS tracks
• Deliverables
• Program plan & roadmap
• RAID log (Risks, Assumptions, Issues, Dependencies)
• Status reports (Daily/Weekly/Executive)
• Meeting cadence & governance structure
• Stakeholder communication updates

Keywords: Project Management, Program Management, Shopify, e-commerce or retail industry