Communications Specialist

Communications Specialist

Functional Title - Communications Specialist

Recruitment Category Type - Standard

Functional Category - Communications

Grade - GS.15

FLSA Status - Exempt

Requisition Number - 27-0022

Number of Vacancies - 1

Job Level - Non-Management

Job Description Summary

Organization Name - Communications

Reports to - Section Manager, Internal Communications

Full or Part Time - Full Time

Regular or Temporary - Regular

Work Schedule - M-F 830AM-5PM

Position Location - Laurel

Position Summary Information

General Summary - The Communications Specialist plans, develops, and implements communications vehicles to effectively keep stakeholders informed of WSSC Water issues, activities, projects, personnel, and successes.

Essential Functions - Develops and implements communications for key internal and external audiences. Writes internally- and externally-focused speeches for executive management and department heads. Researches, writes, copy edits and proofreads a variety of communications, including internal newsletters, digital signage (Splash), emails, fact sheets, letters, reports and other copy. Manages a network digital signage screens, including maintaining and upgrading the screens, creating, and posting content, and designing a training manual. Collaborates with IT to train users at locations outside of the Support Center to develop location-specific content for their screens. Writes and directs creative material for WSSC Water's annual, water quality and other reports. Writes WSSC Water external website content to ensure audience understanding and clarity of issues in collaboration with web content & design team. Writes and manages design for quarterly customer newsletter. Assists finance, OSDI, and regulatory services with the writing and editing of their annual reports. Develops internal communications strategies for employee-related events. Manages editorial calendar for internal and external communications.

Other Functions - Ensures consistency of messaging across internal- and external-facing communication channels. Assists with PowerPoint presentation content and design for monthly presentations. Serves as lead copy editor and proofreader for communications. Primary editor for other departments' communications functions. Participates in meetings related to strategy and implementation. Organizes, plans, and executes various internal events and communications projects.

Work Environment And Physical Demands - Work is performed in a standard office environment.

Required Knowledge, Skills, And Abilities - Thorough knowledge of the principles, techniques and practical applications of effective communications as applied to media and management. Thorough knowledge of current English usage and AP news style. Ability to gain strong knowledge of WSSC Water organization and the various functions in the latest organizational structure. Ability to compose news stories, articles, special reports, presentations, newsletters, and speeches for internal and external stakeholders. Ability to establish and maintain positive working relationships with managers and employees at all levels. Excellent writing, editing, proofreading and PowerPoint skills. Ability to develop and implement communications programs for varied audiences. Ability to track and use new communications tools and techniques and interact with new and emerging media. Ability to meet multiple deadlines under pressure.

Minimum Education, Experience Requirements - Bachelor's degree in English, Journalism, business communications, public relations, or related discipline 4+ years of experience in journalism, corporate communications, public relations, or a related field 2+ years of experience in speech writing and in developing and publishing an annual report - OR - High school diploma or equivalent 8+ years of experience in journalism, corporate communications, public relations, or a related field 2+ years of experience in speech writing and in developing and publishing an annual report

Salary - $98,920 - $168,429

EEO Statement - WSSC Water is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, marital status or any other characteristic protected by federal, state, or local law. We make employment decisions based on merit, qualifications, and business needs. Reasonable Accommodations: WSSC Water provides reasonable accommodations to qualified individuals with disabilities and to individuals with sincerely held religious beliefs, practices, or observances, in accordance with applicable law. Applicants who require assistance or an accommodation during the application or hiring process should contact us at View email address on click.appcast.io

Close Date - 09/23/2026

Open Until Filled - No

Special Instructions to Applicants - Please upload at least two writing samples as follows: One writing sample that is a speech, remarks, or other similar style of writing that you've done, AND one writing sample that is a published article (could be externally published or internally, such as for an internal newsletter).

Additional Information - All applicants selected will be subject to drug screening and a background check/verification. Eligible applicants will be reviewed for consideration after 9/23/26.