Head of Product, Conversations
Confidential
Head of Product, Conversations
About the Company
Popular provider of help desk software
Industry
Internet
Type
Privately Held, VC-backed
Founded
2011
Employees
51-200
Funding
$11-$25 million
Categories
- Information Technology & Services
- Technology
- Internet
- CRM
- Customer Service
- Customer Support Tools
- Group Email
- Finance
- Software
Specialties
- web applications
- cloud
- and help desk
- help desk
- customer support
- customer service
- shared inbox
- knowledge base
- live chat
- and customer experience
Business Classifications
- SAAS
- B2B
About the Role
The Company is seeking a Head of Product for its Conversations group, a pivotal role in the evolution of customer support software. The successful candidate will be responsible for the end-to-end management of the Conversations product group, which includes the Inbox and Copilot product lines. This role demands a strategic leader who can set the vision and roadmap, drive product monetization, and ensure the seamless integration of AI to enhance the customer experience. The Head of Product will be at the forefront of the company's mission to build AI that allows support professionals to focus more on the human side of customer interactions, while also being accountable for the revenue growth of the group. Applicants for the Head of Product role at the company should have a proven track record of owning and scaling core products, with a strong understanding of both the commercial and technical aspects. The ideal candidate will have experience in shipping AI-powered products, be adept at collaborating across different product surfaces, and have a keen focus on outcomes and product craft. The role requires a leader who is data-driven, technically fluent, and has a deep understanding of B2B SaaS. The Head of Product will also be expected to embody the company's values of being happy to help, prioritizing craft over convention, and fostering a culture of progress and ownership.
Hiring Manager Title
Chief Product Officer
Functions
- Product Management
Vacancy posted 6 days ago
Similar jobs that could be interesting for youBased on the Head of Product, Conversations in Houston, TX vacancy
- ...Head of Product, Growth About the Company Popular provider of help desk software Industry Internet Type Privately Held... ...be technically fluent, capable of engaging in architectural conversations, and have a deep understanding of AI and its application in...Suggested
- ...Head of Product, AI Platform About the Company Innovative AI-powered product studio Industry Information Technology and Services... ..., particularly in the context of LLMs, agents, or conversational interfaces, is essential. Applicants for the Head of Product...Suggested
- ...leadership team to scale that platform. We are looking for a Chief Product Officer to define and lead the product strategy that turns a... ...brings product rigor, evidence, and prioritization to those conversations — and the executive BU leaders accelerate product and UX...Suggested
Allia Health Group
Houston, TX1 day ago - ...Head of Product Marketing About the Company Innovative online fundraising software for individuals & nonprofit organizations Industry... ...product marketing function, with a focus on driving growth, conversion, and retention. This role is pivotal in owning the company's...Suggested
- ...Head of Product About the Company Private-equity-backed animal health technology business unifying data, customers, and software platforms. Industry Computer Software Type Privately Held, Private Equity-backed About the Role The Company is seeking...Suggested
- ...Head of Product About the Company Innovative provider of veterinary software systems Industry Veterinary Type Privately Held Employees 51-200 Specialties ~ veterinary technology & software About the Role The Company is in search of a...
- ...Head of Product About the Company Established enterprise with decades of cyber security expertise Industry Computer & Network Security Type Privately Held, VC-backed Founded 2017 Employees 51-200 Funding $26-$50 million Categories Computer...
- ...for you to make a difference. Join us in creating a cooler, cleaner planet for generations to come. The Role We are seeking a Head of Product to join our team onsite in Houston, TX, and own the product-management system end-to-end for our commercial HVAC product line....Full timeFor contractorsVisa sponsorshipFlexible hours
- ...Chief Product & Technology Officer (CPTO) Reports To CEO Location Houston, Texas Work Arrangement... ..., university, partner, and vendor conversations when technical leadership is needed.... ...Haves Experience as a CTO, VP Engineering, Head of Engineering, or similar technology...Full timeContract workWork at officeImmediate startRemote work
TheLinkU, LLC
Houston, TX2 days ago - ...Vice President, Head of Transmission Products About the Company Internationally recognized research & consultancy firm for the energy, chemicals, metals & mining industries Industry Oil & Energy Type Privately Held Founded 1973 Employees 1001...
- ...Chief Product & Technology Officer About the Company Rapid-growing software company specializing in M&A & growth services... ...technology vision convincingly in executive, customer, and board conversations. Hiring Manager Title CEO Functions Product Management...
$15 per hour
...Abyss is driving to fully automate the maintenance process, expanding applications and capabilities into other verticals. Chief Product Officer - What We Need Series B (~$15-20M revenue) pivoting from managed-service delivery to a platform sold through IRM...Price workWork at officeRelocationVisa sponsorshipAbyss Solutions
Houston, TX4 days ago- ...Entrepreneurship ("Rice Alliance") is seeking a Managing Director, Head of Growth, to lead the commercial and revenue strategy for the... ...and represent the organization in executive-level conversations with prospective partners and other external stakeholders....Work at officeLocal areaAfternoon shift
Rice University
Houston, TX3 days ago - ...identifying opportunities to improve decision-making, forecasting, productivity, customer insights, and content creation. Responsibilities... ...as strategic growth tools. Improve customer acquisition, conversion, retention, repeat purchasing, average order value, and...
Global Healing
Houston, TX2 days ago - The Director of Product Management, Industrial Intelligence is responsible for defining and executing the strategy, roadmap, and development of connecting software products across the Honeywell Portfolio. This leader drives business growth by translating customer and operational...
Honeywell
Houston, TX3 days ago - ...Senior Vice President, Head of Product & Technology About the Company A private equity-backed technology business at the intersection of digital advertising, data, and AI. Industry Information Technology and Services Type Privately Held, Private Equity...
- ...Head of Product Marketing About the Company Fast-growing, profitable software company revolutionizing the way people buy and sell. Industry Computer Software Type Privately Held About the Role The Company is in search of a Head of Product Marketing...
- ...Chief Product Officer (CPO) About the Company B2B multi-product SaaS company serving public sector agencies. Industry Computer Software Type Privately Held, Private Equity-backed About the Role The Company is in search of a Chief Product Officer...
- ...Chief Product Officer (CPO) About the Company Disruptive provider of research-oriented machine learning solutions Industry Hospital & Health Care Type Privately Held, VC-backed Founded 2016 Employees 201-500 Funding $200+ million Categories...
- ...Chief Product Officer (CPO) About the Company Rapid-growing provider of healthy snacks Industry Health, Wellness and Fitness Type Privately Held, VC-backed Founded 2023 Employees 51-200 Funding $6-$10 million About the Role The Company...
- ...Chief Product Officer (CPO) About the Company Premier healthcare services provider Industry Hospital & Health Care Type Privately Held Founded 2024 Employees 201-500 About the Role The Company is seeking a Chief Product Officer (CPO) to lead...
- ...Chief Product Officer (CPO) About the Company Series A health and wellness subscription brand. Industry Health, Wellness and Fitness Type Privately Held, VC-backed About the Role The Company is seeking a Chief Product Officer to join their team....Remote work
- ...Chief Product Officer (CPO) About the Company Innovative legal technology (LegalTech) company specializing in case management & practice management software Industry Computer Software Type Privately Held Founded 1985 Employees 51-200 Specialties...
- ...audience segmentation, and performance reporting.Build-out nurture flows, lifecycle campaigns, and customer-curated content to increase conversion and customer expansion.Create and manage social content for Netrality's LinkedIn page.Content Strategy & SEO/AEO/GEO...Temporary work
Netrality Properties
Houston, TX1 day ago - ...Head of Product, Commercial Lending Technology About the Company Established financial technology company modernizing commercial lending platforms for financial institutions. Industry Financial Services Type Privately Held About the Role The Company...
- ...Head of Product & Customer Experience About the Company Pioneering platform for genomic data & DNA sequencing Industry Biotechnology Type Privately Held Founded 2014 Employees 11-50 Specialties genome storage secure data storage dna...
- ...that increase brand awareness, generate qualified leads, improve conversion rates, and drive measurable revenue growth across the company’... ...tools. • Experience managing outside agencies and creative production partners. • Working knowledge of premium visual storytelling,...Full time
McDugald Steele
Houston, TX28 days ago - ...Chief Product Officer (CPO), Software About the Company A multi-billion-dollar, publicly traded global leader in corporate payments and expense management. Industry Financial Services Type Public Company About the Role The Company is seeking a Chief...
- ...acquisition funnel, from awareness and lead generation through conversion, while personally executing across SEO, paid media, content,... ...incorporated AI into real marketing workflows, campaigns, content production, automation, or reporting. Strong analytical skills with the...FreelanceLocal area
- Product Management Director - Packaged Power Solutions Are you excited about leading product portfolio development and identifying new market opportunities in the power generation industry? Do you thrive in cross-functional leadership roles where you influence strategy...WorldwideFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Head of Product, Conversations. Be the first to apply!
