Sales Support Engineer

Position Overview Here at Siemens, we take pride in enabling sustainable progress through technology. We combine the real and digital worlds to improve how we live, work, and move today and for the next generation! From Day 1, you are empowered to create an impact with your full potential and creativity to make a difference for tomorrow. We have an inclusive and diverse team culture where you can be yourself. Our extensive global presence offers diverse career opportunities across industries, nations, and job domains, empowering our workforce to continuously enhance their skills and stay competitive. With Smart Infrastructure, we are shaping an ecosystem that connects the real world with the digital world. Making decisions based on data and analytics empowers our customers to make their energy systems and processes in buildings and industries more efficient and sustainable. Together with our customers, we transform the everyday for a better tomorrow. Location This position will be remote/hybrid in the greater Atlanta, Chicago or Indianapolis area. Job Title Sales Support Engineer Role Description Support sales on Tier 1 and Tier 2 target contractors. Prospecting, developing and expanding new business. Managing, developing and expanding customer relationships by responding to inquiries, escalating urgent matters and proactively updating on project developments. Assist Sales Engineers with strategic large project proposal preparation. Prepare and generate product documentation. Support Order Entry and Handover process responsibilities. Develop internal process improvements in the sales cycle. Post‑sale order management / change order management. Act as a technical liaison between the customer and the business unit. Primary point of contact and/or assists with coverage for SE’s out of office. Takes lead on miscellaneous requests such as replacement parts for disconnect switches, panel boards, add‑on‑existing breakers, etc. Customer Support Ambassador: Know who to go to within the Customer Support organization. Rigorous follow‑up; understands escalation paths. Position has the potential to develop the skills necessary to move into a sales position if desired. Build strong connections with key stakeholders within SI Business Units, SI US S&OP, SI US EP/EA. Basic Qualifications Bachelor’s degree in Mechanical/Electrical Engineering desired, although candidates with varying degrees also considered based on experience. 3+ years of experience managing, developing and expanding customer relationships. Will reside and work within assigned territory and must be willing and available to travel for company training, business unit meetings and territory support. Proficient in Microsoft Office applications and willing to work with proprietary web‑based enterprise systems. Preferred Qualifications 1 to 3+ years of Electrical Industry sales experience. 1 to 3+ years of Contractor/Manufacturer/Distributor work experience. 1 to 3+ years of previous sales or similar professional experience. Legal Notice Applicants must be legally authorized for employment in the United States without need for current or future employer sponsored work authorization. Benefits Siemens offers a variety of health and wellness benefits. Details can be found here: About Siemens We are a global technology company focused on industry, infrastructure, transport, and healthcare. We create technology that adds real value for customers by making factories more resource‑efficient, supply chains more resilient, buildings and grids smarter, and advancing sustainable transportation and advanced healthcare. Diversity and Inclusion We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us. Salary $61,547.00 – $128,520.00 #J-18808-Ljbffr Siemens