Care Coordinator

Job Description

Job Description

Full-Time | Non-Exempt | Helena or Great Falls
Job Duties:

• CCBHC grant funded position Care Coordinator ending September 29th, 2027.
• Demonstrates ability to build rapport and engage effectively with individuals from diverse backgrounds through a warm, compassionate, and person-centered approach.
• Strong interpersonal and communication skills, with the ability to establish trusting relationships, provide exceptional customer service, and maintain professionalism in a fast-paced behavioral health environment.
• Completes client access to care triage, screening and scheduling into services.
• Ensures client care is coordinated between the client and all healthcare providers; continuous collaboration with local agencies to establish continuity of care for the clients.
• Ensures client’s access to needed services during transitions between levels of care.
• Provides education, reinforcement, and regular communication with clients about their physical and behavioral health status.
• Develops strategies with clients so they can reach their health care goals.
• Provides encouragement and support to clients to assist them in solving difficulties they have managing and improving their health by removing barriers, allowing clients to achieve optimal health outcomes.
• Assists with both internal and external warm hand-offs.
• Enters CCBHC data specific information into electronic health record and other databases.
• Track and report client outcomes based on various measurements and screening tools.
• Completes documentation as required and appropriately maintain all required paperwork in accordance with Many Rivers policies.
• Communicate effectively with supervisors, therapists, medical providers, and other team members to provide quality continuity of care for the clients.
• Participate in in-service trainings, complete all assigned trainings & attend required meetings as directed by immediate Supervisor or Director.

• Bachelor’s degree in human services field and considerable knowledge of the principles, methods, and skills needed to effectively perform care coordination duties.
• Other education and experience may be considered equivalent to four years.
• Must have excellent computer skills such as Excel, Internet, Teams, Outlook, and Word.
• Familiarity with mental health, substance use and medical diagnoses as well as medications is preferred.
• Travel required. Must have vehicle, valid driver’s license, and current vehicle insurance. May transport clients.

Wage: $20.63 + DOE

Benefits:

• 401K Matching Contributions
• Health Insurance
• Dental Insurance
• Flexible Spending Account
• Health Savings Account
• Flexible Work Schedule
• Paid Holidays
• Paid Birthday
• Pet Insurance

All Positions at Many Rivers Whole Health must pass Background Checks and Motor Vehicle Record Checks.

About Us:

Since 1976, we have been dedicated to 13 counties in Montana and seek to serve a variety of both individuals and groups in all settings. We define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress — such as family and relationship problems, serious health problems, or workplace, school place and financial stressors — alongside those of chronic, severe disabling behavioral health conditions. with an integrated team of specialists and a personal approach to wellness. Today, we are focused on becoming Montana's healthcare provider of choice.

We are committed to recruiting qualified employees, continually striving for advancement, and above all, working as a team to meet the health needs of clients living in our 13 counties. Our vision is to be the healthcare provider of choice for clients and employer of choice for employees and providers. We will achieve this vision by committing to a culture of integrity, safety, evidence based exceptional care, compassionate customer service, and great work environment.

Mission: Many Rivers Whole Health partners with people and communities to serve the whole person – body, mind, and spirit – by providing expertise in wellness, mental health, and substance use disorders, addressing prevention and treatment with a recovery-based approach.

Vision: To be a community based, highly respected organization known for excellence in mental health and addiction recovery services; offering compassionate, client-focused, professional support.

Beliefs/Values: Ambassador of Many Rivers, Own it, Individuals Matter, Create Joy, Embrace Change, Show Up. Step In.

EQUAL OPPORTUNITY EMPLOYER:

Many Rivers Whole Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.