Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Services Representative

Planet Fitness

Member Services Representative

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member's accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.

Qualifications/Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.

Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

Join The Club

Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

To Find Your Perfect Fit, Search For A Club Opportunity Near You.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Planet Fitness
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Customer Services Representative in New Port Richey, FL vacancy
  •  ...Strong knowledge of medical language and health insurance plans A high school diploma or GED Experience preferred however strong organizational skills and customer service background will be considered Experience with computer programs, such as Microsoft Office... 
    Suggested
    Work at office

    Bay Dermatology and Cosmetic

    Port Richey, FL
    6 days ago
  • $18 - $20 per hour

     ...COMPANY*** ---Drug Test Required Prior to Employment--- Fast Pace tech company looking for self motivate person to assist in customer service type duties. Duties include but are not limited to: Answering Incoming call Dispatching / Updating Tickets... 
    Suggested
    Full time
    Remote work
    Monday to Friday
    Shift work

    Sun Print Management

    Holiday, FL
    15 days ago
  • $35k - $55k

     ...Sales Development Representative As a Sales Development Representative you will be a key...  ...forging lasting relationships with our customers. What You'll Do: As the Sales Development...  ...information about our RV products and services. Utilize provided scripts and... 
    Suggested
    Hourly pay
    Full time
    Part time
    Local area

    Camping World Holdings

    Holiday, FL
    6 days ago
  • $25 per hour

    AD #1 — Expansion + Pay Hook (Brand-Forward)  TITLE:  CALL CENTER REPS WANTED – MAKE $25+/HOUR!   We’re a local, family-owned home improvement company expanding into a new location and territory—and we have more inbound leads than our team can handle.  This is not...
    Suggested
    Hourly pay
    Local area
    Remote work
    Flexible hours

    Luxury Bath Technologies

    Palm Harbor, FL
    2 days ago
  • $40k - $55k

     ...Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative - State Farm Agent Team Member with Ed Burke - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful... 
    Suggested
    For contractors

    Ed Burke - State Farm Agent

    New Port Richey, FL
    2 days ago
  • $45k - $85k

     ...recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Insurance Account Position - State Farm...  ...with customers, identify their needs, and market products or services that maximize value. You may also assist in developing... 

    Ed Burke - State Farm Agent

    New Port Richey, FL
    2 days ago
  • $45k - $85k

     ...DESCRIPTION: As Insurance Account Representative - State Farm Agent Team Member for Ed Burke...  ...to our daily business operations and customers' success. You grow our agency through...  ...proactively marketing relevant products and services. Grow your career as you improve... 
    For contractors

    State Farm

    New Port Richey, FL
    5 days ago
  • $3,000 per month

     ...This unique opportunity is for a business that values friendliness, organization, and experience. The role requires overseeing customer service and collaborating with our team on the spa schedule. We are looking for someone with proven front sales experience,... 
    Full time
    Part time
    Flexible hours
    Weekend work

    Dermafix Spa

    New Port Richey, FL
    1 day ago
  • $25 per hour

    Local Call Center Reps $25+/Hour We're a family-owned company deeply rooted in the community, hosting 50+ local events every year and proudly serving homeowners across the area. Due to rapid expansion and new lead sources, we're hiring 6 call center reps to handle...
    Hourly pay
    Local area
    Remote work
    Flexible hours

    Luxury Bath Technologies

    Palm Harbor, FL
    2 days ago
  •  ...Consultant consistently delivers a positive customer experience to all customers, utilizing...  ...and provide solutions. This customer service focused team member is knowledgeable in...  ...AND RESPONSIBILITIES: (This is a representative list of the general duties the position... 
    Work at office
    Local area
    Shift work

    FedEx

    New Port Richey, FL
    2 days ago
  •  ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage... 
    Contract work
    Part time
    Local area

    Family Dollar

    Holiday, FL
    2 days ago
  •  ...Retail Associate who will ensure a positive shopping experience for Customers. Candidates should be customer-friendly, maintain a clean store...  ...basic math is necessary. This position focuses on excellent customer service and is aligned with company values. #J-18808-Ljbffr... 

    Ross Stores, Inc.

    Port Richey, FL
    4 days ago
  • $14 - $21 per hour

    Goodwill is seeking Store Clerks / Cashiers to assist with retail store operations, customer service, and processing sales transactions. Store Clerks are responsible for operating the cash register, handling cash and card payments, assisting customers with purchases, answering... 
    Hourly pay
    Full time
    Shift work
    Weekend work

    Goodwill

    Port Richey, FL
    5 days ago
  • $17.5 per hour

     ...Bilingual Service BDC Agent at Sun Toyota Sun Toyota is hiring for Business Development Center Representatives for our Service Department. We offer our associates a team environment...  ...recent services. Do you have exceptional customer service ability? Have you been described... 
    Hourly pay
    Temporary work
    Weekend work

    Morgan Auto Group

    Holiday, FL
    4 days ago
  • $25 per hour

    A family-owned home services company is hiring elite call center representatives in Palm Harbor, Florida. Offering the potential to earn $25+/hour, the role includes handling high-quality inbound leads without cold calling. New hires will enjoy flexible schedules, paid... 
    Local area
    Remote work
    Flexible hours

    Luxury Bath Technologies

    Palm Harbor, FL
    2 days ago
  •  ...Qualifications Experience working in a fast-paced and customer-centric environment Excellent communication and organizational...  ...organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District... 
    Daily paid
    Work at office
    Local area

    Bartram Family Dental Care

    New Port Richey, FL
    4 days ago
  • $61.86k - $96.66k

     ...committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the...  ...this position. Responsibilities of all employees: Represent the Company professionally at all times through care... 
    Local area
    Weekend work
    Afternoon shift

    Chapters Health System

    New Port Richey, FL
    2 days ago
  •  ...will last up to 3 months. This position requires access to export-controlled commodities, technical data, technology, software, and services. U.S. citizenship, U.S. legal permanent resident status, protected person status, or U.S. Government export authorization is... 
    Permanent employment
    Work at office
    Work visa
    Monday to Friday

    Omni Inclusive

    New Port Richey, FL
    8 hours ago
  •  ...need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference... 
    Full time
    Local area
    Immediate start
    Shift work
    Night shift

    Planet Fitness

    New Port Richey, FL
    more than 2 months ago
  •  ...independently. You will join a fast-growing team committed to retail excellence, ensuring that stores are well-stocked and inviting for customers. This position offers an opportunity to work with a variety of beloved brands across multiple retail locations. #J-18808-Ljbffr... 
    Part time

    Acosta Sales & Marketing

    Holiday, FL
    4 days ago
  • Premium Retail Services is looking for a part-time Merchandising Specialist in Holiday, Florida. In this role, you will help bring top brands to life in stores. Responsibilities include stocking merchandise, maintaining product displays, setting up promotional materials... 
    Part time

    Premium Retail Services

    Holiday, FL
    1 day ago
  •  ...improvement retailer in Florida is seeking a Sales Specialist to assist customers in selecting products and guiding them through the purchasing process. The ideal candidate has strong customer service skills, knowledge of product options and installation services, and... 
    Full time

    The Home Depot

    Holiday, FL
    4 days ago
  • $25 - $35 per hour

    The Service Inside Sales Representative positions and sells extended warranty, professional services, and service contracts within installed base accounts...  ...win/loss insights. The role provides exceptional customer service by developing and maintaining strong professional... 
    Hourly pay
    Full time
    Contract work
    Local area
    Monday to Friday
    Afternoon shift

    Nihon Kohden

    Holiday, FL
    3 days ago
  •  ...· You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills. Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here.... 
    Full time
    Part time
    Flexible hours
    Shift work

    Dunkin'

    Port Richey, FL
    3 days ago
  •  ...Minimum Qualifications Experience working in a fast-paced and customer-centric environment Excellent communication and...  ...support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District... 
    Daily paid
    Work at office
    Local area

    Heartland Dental

    New Port Richey, FL
    3 days ago
  •  ...Patient Service Representative II The Patient Service Representative II ensures the patients receive the highest level of customer service and care. The Patient Service Representative II is knowledgeable in the areas of non-clinical support and acts as a resource to... 
    Work at office
    Shift work

    Michigan Institute of Urology

    New Port Richey, FL
    3 days ago
  •  ...in the greater Tampa Bay area. Key Responsibilities Greet customers, vendors, and visitors in a friendly and professional manner...  ...customer-facing tasks Uphold dealership standards for customer service, professionalism, and confidentiality Qualifications & Skills... 
    Hourly pay
    Part time
    Work at office
    Shift work
    Afternoon shift

    Maus Nissan of New Port Richey

    New Port Richey, FL
    7 days ago
  •  ...Office Suite (Word, Excel, Outlook). Strong organizational and time-management abilities. Ability to multitask and prioritize tasks effectively. A friendly and welcoming demeanor. Previous experience in an administrative or customer-facing role is a plus.... 
    Hourly pay
    Work at office

    JMAS Insurance Agency

    New Port Richey, FL
    6 days ago
  • $17.5 per hour

     ...Files/Records Requirements Receptionist Experience is NOT Required Ability to use Outlook, Word and Excel Strong Customer Service Skills Excellent Communication Skills Keep Accurate Records Detail Oriented Time Management Skills Professional... 
    Hourly pay
    Full time
    Part time
    Flexible hours
    Night shift

    Morgan Auto Group

    Holiday, FL
    15 days ago
  •  ...Job Summary Increases customer confidence and loyalty by providing accurate, fast and courteous customer checkout. This individual effectively...  ...checkout lane. Maintains financial responsibility in his/her service lane. Essential Responsibilities Creates an environment that... 
    Work at office
    Shift work
    Night shift

    The Winn-Dixie Company

    Holiday, FL
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Services Representative. Be the first to apply!