Production Expediter

Production Expediter

North Shore Steel is a trusted, industry-leading metals service center with more than 65 years of experience supporting customers across the Gulf Coast and nationwide. With locations in Houston and Beaumont, we provide a full range of structural steel products and value-added processing services, including cutting, machining, forming, rolling, and fabrication, helping customers across construction, energy, industrial, and OEM sectors move faster and build with confidence. Our legacy is rooted in reliability, craftsmanship, and long-term relationships.

At North Shore Steel, our core values guide how we work and lead: Be Safe Always, Provide Great Service, Do the Right Thing, Take the Initiative, and Maximize Your Potential. If these values resonate with you and you're looking for a place where you can contribute, grow, and be part of a team that supports one another, we invite you to join our team.

Position Summary

At North Shore Steel, production only moves as efficiently as the information supporting it. As a Production Expediter, you will play a critical role in ensuring production crews have the work orders, drawings, specifications, and documentation needed to execute customer orders safely, accurately, and on schedule.

Working directly for the Production Supervisor, you will serve as a central point of coordination between production, scheduling, work order administration, and operations. You will be responsible for organizing, preparing, distributing, and tracking production work order packets while helping maintain visibility into order status and workflow throughout the shop.

This role is ideal for someone who is highly organized, detail-oriented, and enjoys working in a fast-paced manufacturing environment. Success in this position requires strong communication skills, a sense of urgency, and the ability to keep multiple priorities moving while ensuring production personnel have the information they need to be successful.

What You'll Own

Production Coordination

• Prepare, organize, and distribute work order packets to production personnel.
• Verify packets contain all required documentation, drawings, specifications, and instructions before release.
• Monitor work order flow throughout the production process and identify potential delays.
• Coordinate with Production Supervisors to ensure work is released in the proper sequence to support production schedules and customer commitments.
• Escalate missing information, material shortages, or documentation issues that may impact production.

Production Support

• Serve as a resource for production employees seeking work order information or documentation.
• Assist supervisors in tracking production progress and work order completion.
• Ensure completed paperwork is collected, reviewed, and routed appropriately.
• Maintain accurate production records and filing systems.
• Support production teams by providing timely updates on work order status and priorities.

Workflow Management

• Help prioritize work based on production schedules and customer commitments.
• Track packet status and communicate shortages, missing information, or bottlenecks to leadership.
• Support continuous improvement efforts related to production planning and work order management.

What It Takes to Be Successful

• Previous experience in manufacturing, production, operations, logistics, or administrative support roles preferred.
• Strong organizational and administrative skills.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.
• High attention to detail and accuracy.
• Strong communication and teamwork skills.
• Ability to read and understand production paperwork and work orders.
• Proficiency with ERP systems and Microsoft Office applications.
• Ability to work effectively with supervisors, production teams, and supporting departments.
• Sense of urgency and commitment to customer service.

Working Environment

• Regularly works in both office and manufacturing environments.
• Frequently walks the production floor to distribute and collect work order documentation.
• Must be able to stand, walk, bend, and occasionally lift up to 25 pounds.
• Must be able to safely work around moving equipment and production operations while following all safety requirements.

Why This Role Matters

The Production Expediter helps ensure production employees spend their time producing rather than searching for information. By keeping work orders organized, accurate, and moving efficiently through the shop, this role directly supports productivity, customer satisfaction, on-time delivery, and operational excellence.

Physical Requirements:

• Ability to sit for extended periods while working at a computer and performing job duties. • Ability to perform repetitive hand and arm movements for typing, phone use, and operating standard office equipment. • Ability to independently move through office and warehouse environments, including walking on concrete floors and around operational areas. • Ability to stand and walk between work areas, meeting spaces, and production environments as required. • Ability to lift and carry office materials up to 25 lbs. • Ability to maintain sufficient visual and auditory acuity to read screens, review documents, observe surroundings, and respond to verbal instructions and safety alerts. • Ability to drive a standard company vehicle when required by the position.

Pre-Employment Requirements:

All candidates who receive a conditional offer of employment must complete the company's pre-employment screening process. This includes:

• Criminal background check: reviewed in accordance with job duties, the nature and gravity of any convictions, and the time elapsed since the offense or sentence completion.
• Pre-hire drug screening: candidates must pass a drug screen to be eligible for hire.
• Physical assessment: required for all Production and Distribution positions, conducted by a company-designated physician at no cost to the candidate.

Participation in each step of the pre-employment process is required. Candidates who choose not to participate or who do not meet the screening criteria will not be eligible for employment.

Benefits:

At North Shore Steel, we invest in the well-being of our team. Full-time employees receive a robust benefits package that includes multiple Major Medical plan options, Dental, Vision, Voluntary Life, Short-Term Disability, Flexible Spending Accounts, and HSA options for qualifying plans.

We also provide Long-Term Disability, Basic Life, and AD&D coverage at no cost to you. You'll also enjoy a generous holiday schedule, a competitive PTO program, and a Safe Harbor 401(k) with company contributions to support your long-term financial goals.

We are an equal opportunity employer and maintain a safe, secure, and drug-free workplace where everyone has the opportunity to succeed.