Customer Support Representative Tier 1
The Faculty
Tier 1 Customer Support RepresentativeAre you a customer-focused problem solver with strong technical troubleshooting skills?We are looking for a Tier 1 Customer Support Representative to join our team and provide frontline support to customers using our products and platforms.You'll be the first point of contact for customers, helping them resolve technical and non-technical issues while delivering a professional, positive and efficient support experience.What You'll DoProvide frontline technical support for our products and platformsTroubleshoot hardware, software and operating-system issuesAssist customers with orders, shipments, appointments, returns, RMAs and warranty queriesSupport customers via phone, email and chatDiagnose issues, follow established troubleshooting processes and provide effective solutionsAccurately document customer interactions, troubleshooting steps and resolutionsKeep customers informed throughout the support processIdentify issues requiring advanced technical assistance and escalate appropriatelyWork closely with internal teams to resolve customer issuesManage multiple customer requests in a high-volume support environmentConsistently meet agreed performance, quality and customer satisfaction KPIsWhat We're Looking ForThe ideal candidate will have:2+ years of technical support experience3+ years of professional computer troubleshooting experienceExperience in technical support, service desk, desktop support or IT supportStrong practical troubleshooting skills across hardware, software, operating systems and business applicationsExperience with Windows, ChromeOS, iOS, Android, macOS and Microsoft OfficeExperience using ticketing systems and remote-support toolsExcellent written and verbal English communication skillsThe ability to explain technical issues clearly to non-technical customersStrong problem-solving and critical-thinking skillsExcellent organisation and the ability to prioritise multiple requestsA calm, professional and customer-focused approachWhy You'll Succeed in This RoleYou'll thrive in this position if you enjoy solving problems, helping people and working in a fast-paced environment. You should be confident troubleshooting technical issues while remaining patient, professional and approachable when assisting customers who may not be technically experienced.
- ...Tier 2 Customer Support RepresentativeAre you an experienced technical support professional who enjoys... ...experienced Tier 2 Customer Support Representative to provide advanced technical support... ...issues that cannot be resolved at Tier 1.This role combines advanced technical...Suggested
The Faculty
Lovell, ME5 days ago $19 per hour
...Customer Relations Representative: Bridgton Job Category: Retail Requisition Number: CUSTO... ...On-site Locations Showing 1 location Bridgton, ME 0400... ...strengths and offers the support to achieve great things. A... ...year 11 paid holidays Top tier full insurance benefits 401...SuggestedHourly payFull timeWork experience placementDay shiftNorway Bancorp
Bridgton, ME4 days ago- RSU 72/MSAD 72 in Fryeburg, Maine seeks an Ed Tech III for general education to support students 1:1 across classrooms. The role focuses on helping children regulate, process, and develop social-emotional skills while following established behavior plans and maintaining...SuggestedFull time
- ...Experience and Education Requirements Employers commonly require a high school diploma or recognized equivalent. Previous customer service, telephone support, or public safety experience may be helpful, although some vacancies accept applicants without dispatch experience....SuggestedNight shiftRotating shift
Public Safety Dispatch Network
Lovell, ME11 days ago $16.5 per hour
...pm Friday: 7:00am-5:00pm Saturday: 8:00am-1:00pm (at a nearby location) Enterprise... ...make travel easier and more convenient for customers. Privately held by the Taylor family of... ...functions such as: research and billing support tasks, accounts receivables, transfer and...SuggestedFull timeEnterprise
Center Conway, NH4 days ago$26.47 - $43.62 per hour
...The Postal Service is the largest government-related agency, employing nearly 1 million people, and is currently hiring nationwide with many positions available. Job Description Clerk – Clerks sell stamps, take incoming mail, and sort and distribute mail in addition...Hourly payFull timeCurrently hiringWork at officePostal Jobs Source (a division of Labor Services)
Lovell, MEmore than 2 months ago$26.47 - $43.62 per hour
...Service is the largest government-related agency employing nearly 1 million people and is currently hiring nationwide, there are... ...guarantee for over 19 years. Contact Information Our email customer service is available 7 days a week. Phone: (***) ***-**** Contact...Hourly payFull timeCurrently hiringImmediate startFlexible hoursPostal Jobs Source
Lovell, ME17 days ago- ...create attractive displays that delight our customers. You'll also assist with inventory... ...without accommodation.Teamwork: Willingness to support fellow associates and contribute to a... ...well-being. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution...Local area
Albertsons
Center Conway, NH5 days ago $25 - $30 per hour
...capabilities. As this company grows, your role will expand, offering a direct path toward senior HR leadership. What You'll Do Support recruiting, interviewing, hiring, and onboarding activities Administer new hire orientation and employee training programs...Work at officeLocal areaImmediate startMonday to FridayAdecco
Waterford, ME15 days ago$18 - $23 per hour
...Customer Service Representative Customer Service Representative Overview: The Customer Service Representative will have excellent communication skills... ...point of contact, providing exceptional service and support. Schedule: 7am-5pm 4-day work week with rotating day off...Bi-weekly payWork at officeEverlast Roofing
Bridgton, ME5 days ago- ...terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience... ...plans. ~ Clerk - Clerks sell stamps, handle mail, and assist customers with postal services. The Postal Service operates over 30,0...Full time
- ...LexisNexis Sales Representative Are you a customer-centric and data-driven individual? Do you enjoy collaborating cross-functionally to deliver on common goals? Join us in shaping a more just world. LexisNexis, a part of RELX, is a leading global provider of legal...Remote workFlexible hours
- ...calls, document incidents, operate communications systems, and support emergency response operations. Responsibilities increase as... ...communication, accurate typing, and a willingness to receive feedback. Customer service or telephone-based experience may be useful. Check the...TraineeshipSecond jobNight shiftAfternoon shift
$23.47 - $38.62 per hour
...Sales & Services/Distribution Associate nationwide. This role ensures the smooth distribution of mail while offering professional customer support. USPS provides training to help you succeed in this role. Position Details Vacancies : Numerous openings nationwide...Hourly payPostal Jobs Resource
Center Lovell, MEmore than 2 months ago$23.47 - $38.62 per hour
...involves delivering and collecting mail while interacting with customers along the route. USPS offers training to prepare you for success... ...roles within ME or within a 25-mile radius Personalized support via email and chat Apply for USPS Jobs in ME with Confidence...Hourly payPostal Jobs Resource
Center Lovell, MEmore than 2 months ago- ...Nouria Energy Corporation is hiring a Sales Associate to operate our station during shifts, delivering friendly service and handling customer needs. You will greet customers, suggest purchases, and promote store specials while following safety and health guidelines....Shift workNight shift
Nouria Energy Services, Inc.
Fryeburg, ME3 days ago $23.47 - $38.62 per hour
...peace of mind for you and your family Key Responsibilities Customer Assistance : Address mail-related questions and service issues... ...and efficiently Clerical Work : Perform administrative support tasks to aid daily USPS operations Service Support : Assist...Hourly payWeekend workPostal Jobs Resource
Lovell, MEmore than 2 months ago$40k - $55k
...Product Specialist / Parts Advisor for our growing team.At Camping World, a Product Specialist / Parts Advisor works directly with the customers to determine specialized product needs and services and provides price estimates for designated installations prior to scheduling...Hourly payFull timePart timeLocal areaCamping World
Center Conway, NH2 days ago$23.47 - $38.62 per hour
...mail and packages to homes and businesses on assigned routes Customer Assistance : Help customers with postal inquiries and service... ...delivery Administrative Duties : Maintain delivery records and support basic clerical operations How to Apply If this City...Hourly payFull time$23.47 - $38.62 per hour
...Sales & Services/Distribution Associate nationwide. This role ensures the smooth distribution of mail while offering professional customer support. USPS provides training to help you succeed in this role. Position Details Vacancies : Numerous openings nationwide...Hourly payFull time- A retail company is seeking a part-time Customer Service Associate in Bridgton, ME to assist customers, manage transactions, and maintain... ...or similar experience are preferred. The role offers various benefits to support health and well-being. #J-18808-Ljbffr Family DollarPart time
- ...SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. Starting...Full time
US Postal Service
Lovell, ME7 days ago $23.47 - $38.62 per hour
...involves delivering and collecting mail while interacting with customers along the route. USPS offers training to prepare you for success... ...roles within ME or within a 25-mile radius Personalized support via email and chat Apply for USPS Jobs in ME with Confidence...Hourly payPostal Jobs Placement Service
Fryeburg, ME1 day ago$23.47 - $38.62 per hour
...peace of mind for you and your family Key Responsibilities Customer Assistance : Address mail-related questions and service issues... ...and efficiently Clerical Work : Perform administrative support tasks to aid daily USPS operations Service Support : Assist...Hourly payFull timeWeekend work- ...for working as part of the Field Activity Support Team (FAST), primarily in a single store... .... This position will interact with customers and team members, while providing legendary... ...WalkingDisclaimer This job description represents an overview of the responsibilities for...Full timePart timeFlexible hoursShift work
Tractor Supply
Bridgton, ME5 days ago - ...Hannaford - 109 Portland Road [Department Manager] As a Customer Service Leader at Hannaford, you'll: Oversee and provide fast, easy, flexible and friendly service to customers through the achievement of Hannaford customer service standards; Be responsible for assisting...Work at officeImmediate startFlexible hours
Hannaford Supermarkets
Bridgton, ME4 days ago $16.5 per hour
...for a 40-hour work week. This position involves answering calls, handling reservations and billing tasks, and delivering excellent customer service at a busy rental location. Join a leading mobility company offering benefits and development opportunities. Typical...Hourly payFull timeWeekend workDay shiftAfternoon shiftWeekday work$16 - $18 per hour
...and delivers a distinctive and delightful customer experience. Registers sales on... ...by the Pharmacy Manager. Assists and supports Pharmacy Department on inventory management... ...into your browser jobs.walgreens.com/benefits Salary Range: $16.1 - $18 / HourlyHourly payFull timeWork experience placementSeasonal workLocal areaImmediate startFlexible hoursShift workAfternoon shift- Walgreens in Bridgton, Maine is seeking a Customer Experience Associate to join our pharmacy team. You will assist pharmacists, process... ...transactions, and help customers with products and services. You’ll support store operations, maintain displays, and ensure a courteous,...Afternoon shift
- ...Overview Pleasant Mountain is hiring cashiers to deliver exceptional service to our day lodge customers! Full-time and part-time positions are available. Cashiers meet, greet, and converse with guests and provide them with outstanding customer service. Cashiers...Full timePart timeImmediate startShift workWeekday work
Boyne Resorts
Bridgton, ME5 days ago
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