Quality Manager

Job details

Domain

Production

Job field / Job profile

Quality - Quality management

Job title

Quality Manager

Employment type

Permanent

Professional category

Professional, Engineer & Manager

Part time / Full time

Full-time

Job description

Position Overview
The Quality Engineering Manager is responsible for leading and developing a team of Quality Engineers supporting the Aftermarket Americas Division. Reporting to the Director of Quality, this role provides technical and operational leadership, ensuring product quality, process effectiveness, regulatory compliance, customer satisfaction, and continuous improvement within manufacturing and repair operations. This position is hands-on and involved in daily quality engineering activities.

Key Responsibilities

Lead, mentor, develop, and evaluate the Quality Engineering team.
Set departmental quality goals and performance objectives.
Drive reductions in escapes, DPPM, COPQ, customer returns, and nonconformances.
Ensure closure of findings and corrective actions.
Lead root cause investigations and corrective actions for major quality issues.
Support production and engineering teams in solving quality concerns.
Conduct quality planning and risk management for operations.
Implement continuous improvement initiatives using Lean, Six Sigma, A3, 8D, RCCA, SPC, and other quality tools.
Oversee quality activities for work transfers, industrialization, and capability expansions.
Ensure compliance with ISO 9001, AS9100, and AS9110 standards.
Lead and support internal, customer, certification, and regulatory audits.
Incorporate customer, regulatory, and contractual requirements into processes.
Support FAA, EASA, CAAC, UK CAA, SMS, and other regulatory requirements.
Manage customer quality concerns, audits, corrective actions, and performance reviews.
Develop and report quality metrics to leadership.
Collaborate with Supply Chain and Supplier Quality to improve supplier performance.
Support QMS compliance and audit activities with a focus on product and process quality.

But what else? (advantages, specificities, etc.)

Travel Requirements
Potential travel up to 25% between Grand Prairie, TX, Mexicali, MX, and other locations. A valid driver's license and current passport are required.

Physical Demands
Primarily office work with some time on the shop/repair floor. Frequent use of computers and office equipment. Ability to lift/move up to 10 pounds occasionally.

Work Environment
Split between an office (low noise) and repair facility (moderate noise).

Business Experience
Experience within the aerospace industry is preferred.

Candidate skills & requirements

Required Competencies

Education/Experience

Bachelor's degree in relevant technical discipline or 8+ years' quality engineering/system management experience.
Master's degree is a plus.
Professional certification in ISO 9001/AS9100/AS9110 auditing required.
Compliance with all Environmental, Safety & Health (ES&H) policies.
Experience implementing/integrating ISO 9001/AS9100 requirements.
FAA Repair Station knowledge preferred.
ASQ certification (CQE, CQA, or CQMgr) is a plus.

Skills and Knowledge

Working knowledge of AS9100, AS9110, ISO 9001, and Mil-Std.
Familiarity with Safety Management Systems (SMS).
Strong background in Lean Manufacturing, Kaizen, Continuous Improvement, SPC, and Six Sigma.
Experience with A3 and 8D problem-solving methodologies.
Expertise in managing complex projects and multiple priorities.
Strong understanding of manufacturing and repair practices.
Experience with international regulatory requirements and global business partners.
Effective in cross-functional teamwork and process improvement.
Able to work independently and within teams.

Leadership/Personal Skills

Strong leadership and interpersonal capabilities.
Excellent communication, reading, writing, analytical, and active listening skills.
Change agent, conflict management, customer focused, action-oriented, high integrity.
Proficient in quality control analysis, time management, and critical thinking.

Annual salary

Based on Market Rate

Job location

Job location

North America, United States, Texas

City (-ies)

Grand Prairie, TX 75052

Applicant criteria

Minimum education level achieved

Bachelor's Degree

Minimum experience level required

More than 8 years

ITAR Controlled Position: Select "Yes" if role requires U.S. citizenship/permanent residency

Yes