IT Director

SUMMARY The Director of Information Technology (IT) is a strategic, hands-on technology leadership role that will provide the vision and leadership for developing and implementing information technology initiatives that align with the mission of Trident Construction while enhancing the teammate and client experience. This role is responsible for all aspects of Trident Construction’s information technology and systems. The Director of IT is responsible for executing our current day to day IT infrastructure while leading Trident through the next phase of our digital evolution including cloud platforms and emerging AI-driven capabilities while ensuring our systems remain reliable, secure, and practical. This role also balances short-term execution with long-term, future focused planning. SPECIFIC RESPONSIBILITIES AND TASKS STRATEGIC & HANDS ON LEADERSHIP Balance long-term strategic thinking with a willingness to roll up sleeves and execute operational work in a lean, fast-growing environment. Anticipate organizational needs and design scalable IT programs that support growth. Build and maintain trusted relationships at all levels of the organization, including leaders and those in the field. ACQUISITION & DEPLOYMENT Coordinate and facilitate consultation with leadership to define business and system requirements for technology implementations. Approve, prioritize, and manage IT projects and the overall technology portfolio. Review hardware and software acquisition and maintenance contracts; pursue master agreements to capitalize on economies of scale. Own IT budgeting, forecasting, purchasing, and renewals; negotiate vendor contracts and licensing to optimize cost and reduce risk. Define and communicate organizational policies, standards, and best practices for acquiring, implementing, and operating IT systems. OPERATIONAL MANAGEMENT Ensure continuous delivery, reliability, and performance of IT services and systems. Monitor system performance, availability, and security. Maintain current knowledge of IT trends, tools, pricing, and emerging technologies; advise leaders on business and financial impacts. Build and maintain strong relationships with external vendors, partners, and service providers. DIGITAL STRATEGY, INNOVATION & FUTURE READINESS Develop and execute a forward-looking digital and IT roadmap supporting organizational growth. Identify and responsibly adopt automation and AI-enabled tools to improve productivity, workflows, and decision-making. Partner with leadership to evaluate emerging technologies that create competitive advantage while remaining practical and user-focused. DATA, AI & INTELLIGENT SYSTEMS ENABLEMENT Own enterprise security, privacy, and risk management across all IT systems. Establish policies and guardrails for responsible AI usage, data governance, and system access. Build foundational capabilities including strong data structure, secure integrations, and scalable cloud architecture. Explore and pilot AI use cases such as knowledge management, workflow automation, reporting, and predictive insights. SECURITY, DATA GOVERNANCE & INTELLIGENT SYSTEMS ENABLEMENT Own enterprise security and risk management across IT systems, including identity and access (MFA, access reviews), endpoint standards, patching, vulnerability management, and security awareness. Ensure resiliency through backup strategy, disaster recovery planning/testing, and documented incident response procedures. Establish practical data governance and collaboration standards (e.g., SharePoint/Teams lifecycle, permissions, retention practices as applicable). Build secure integrations and scalable architecture to support reporting, workflows, and future application needs. Identify, pilot, and operationalize automation/AI use cases with clear guardrails and measurable value (e.g., knowledge management, workflow automation, reporting). PEOPLE LEADERSHIP & SUPERVISION Lead, mentor, and develop the IT team; oversee recruitment, performance management, and retention. Foster a collaborative, service-oriented culture aligned with company values. Set clear expectations and ensure adherence to policies, procedures, and budget guidelines. QUALIFICATIONS Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience). 8-10+ years of progressively responsible IT experience, including leadership roles. Proven ability to balance IT strategy with hands-on execution. Strong experience with enterprise IT infrastructure, networks, and cloud-based systems. Advanced knowledge of Microsoft environments, including: Microsoft 365, SharePoint (design, migration, governance), Teams and collaboration tools. Demonstrated experience managing LAN/WAN, routers, switches, firewalls, VPNs, and security controls. Solid understanding of project management principles and end-to-end system delivery. In office role with periodic job site visits. LEADERSHIP & PERSONAL ATTRIBUTES Visionary and strategic thinker who is comfortable executing hands-on work. Strong communicator able to translate technical concepts into business language. Practical, results-driven problem solver. High integrity, accountability, and follow-through. Collaborative leader who builds trust across all levels of the organization. Strong service orientation with keen attention to detail. REQUIREMENTS FOR ALL APPLICANTS Valid Driver's License and own transportation. Must be able to pass a pre-employment drug screen. Must be able to pass criminal background check. EQUAL EMPLOYMENT OPPORTUNITY Trident Construction Resource Management, LLC (TCRM) is an equal opportunity employer, and we are committed to providing a workplace free of discrimination. It is our policy to provide job opportunities to all qualified persons without regard to race, sex, religion, age, national origin, disability, veteran or other legally protected status. This policy relates to all phases of employment, including hiring, promotion, transfer, demotion, termination, wages, benefits and conditions of employment. Decisions regarding employment and promotion shall be based solely upon an individual's qualifications and valid requirements for the position being filled and shall further the principle of equal opportunity employment. #J-18808-Ljbffr