Customer Service Representative

Customer Service Representative Pay: $25.00--$27.00/hour, depending on experience Schedule: Full-time, onsite; Monday - Friday 7a-4p Location: Castle Rock, CO Position Type: Full-time Benefits: While contracted with Express, you will be offered Medical, Dental, Vision, Short-Term Disability & Life Insurance Express Employment Professionals of Centennial & Castle Rock is hiring a Customer Service Representative for a growing architectural stone manufacturer in Castle Rock. This position blends customer service, account coordination, order management, showroom support, and light outbound sales. Job Highlights: - Manage customer accounts from inquiry through delivery - Prepare quotes and accurately enter and track orders - Coordinate samples, inventory questions, and warranty claims - Provide customers with product, pricing, and lead-time information - Assist showroom customers with orders and product recommendations - Communicate proactively with customers regarding order status - Support outbound sales, upselling, and cross-selling opportunities - Coordinate with sales, production, operations, and warehouse teams What We Look For: - Previous customer service, client services, or sales experience - Strong communication and relationship-building skills - Excellent organization and attention to detail - Proficiency with Microsoft Word, Excel, and Outlook - Ability to manage multiple priorities in a fast-paced environment - CRM experience is helpful - Construction or building-material experience is a plus - Positive attitude and willingness to learn APPLICATIONS ON THIS SITE ARE NOT REGULARLY MONITORED. Email resumes to: View email address on click.appcast.io