Customer Success Coordinator

Join RenoDFW as a Customer Success Coordinator and be the voice of our company. You'll ensure every client has an exceptional experience from their first inquiry through project completion and beyond. Responsibilities Serve as primary point of contact for clients throughout their project Schedule consultations, installations, and follow-up visits Communicate project updates and timeline changes proactively Address client questions and concerns promptly Coordinate between sales, design, and installation teams Collect feedback and reviews after project completion Maintain accurate records in CRM system Requirements 2+ years in customer service or client relations Excellent verbal and written communication skills Strong organizational and multitasking abilities Proficiency with CRM software and Google Workspace Problem-solving mindset with attention to detail Professional demeanor and positive attitude Experience in home services or construction is a plus What We Offer Competitive compensation Health and dental benefits Collaborative team environmentModern office in Dallas-Fort Worth area Growth potential with expanding company #J-18808-Ljbffr