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Shift Lead- Competitive Pay

LV Petroleum

Job Description

Job Description

As a Shift Lead at LV Petroleum, your role is pivotal in ensuring the smooth operation of the convenience store during your shifts. You will be responsible for managing a team of employees, providing exceptional customer service, and maintaining operational standards. Your leadership will foster a positive working environment while ensuring compliance with company policies and procedures. In this position, you will engage with customers, oversee inventory management, and support financial operations.

Key Responsibilities:
  1. Team Leadership: Supervise and mentor staff during shifts, ensuring efficient workflows and professional conduct.
  2. Customer Interaction: Deliver outstanding service to customers, addressing inquiries and resolving issues effectively.
  3. Inventory Oversight: Assist with managing inventory levels, conducting stock checks, and placing orders as needed.
  4. Financial Management: Ensure accurate cash handling, register operations, and daily financial reconciliations.
  5. Training and Development: Participate in training new employees on company protocols and customer service standards.
  6. Health and Safety Compliance: Uphold safety regulations and maintain a clean and secure store environment.
  7. Communication: Collaborate with management and team members regarding store performance and operational needs.

Requirements

  • High school diploma or equivalent is required.
  • 1-2 years of experience in retail or customer service; supervisory experience is a plus.
  • Strong leadership and interpersonal skills.
  • Excellent communication skills, both verbal and in writing.
  • Ability to manage customer complaints and solve problems effectively.
  • Basic proficiency in cash register systems and inventory management.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.

Physical Requirements:
  • Capability to stand for long periods and lift items weighing up to 50 pounds.
  • Able to perform physical tasks, such as restocking shelves and arranging products.
Vacancy posted 2 days ago
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