Front Desk Monitor

Finch Creek by Del Webb is an exciting new master‑planned Active Adult community located in beautiful Noblesville, Indiana, offering an exceptional lifestyle and outstanding amenities. We're looking for a friendly, energetic, and customer‑focused Front Desk Monitor to be the welcoming face of our community! In this role, you'll create a positive first impression by greeting homeowners and guests, answering incoming phone calls, managing the front reception area, and providing administrative support to the on‑site management team. If you enjoy helping people, staying organized, and delivering exceptional customer service in a warm, professional environment, this is the perfect opportunity to become part of a growing community where every day makes a difference. Position Responsibilities Provides direct receptionist support to all on‑site property needs by delivering the highest quality customer service to inbound callers, visitors and vendors. Administrative support team member who works with the On‑site Community Manager to effectively manage the front reception area and inbound calls, and assist with various administrative projects. Filters inbound calls to determine appropriate direction. Greets all visitors/homeowners and determines their immediate needs. Monitors pickups/deliveries. Assists with events. Performs other related duties as directed. Knowledge, Skills & Abilities Excellent customer service and communication skills. Ability to offer support to administrative staff with ever‑changing needs. Ability to elicit information from callers and visitors in a professional and efficient manner. Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines. Exceptional organization and tracking skills. Ability to function efficiently in a high‑volume, fast‑paced environment. Ability to proficiently utilize computer programs and company database systems, including MS Office (Excel, Word and Outlook), internet and e‑mail systems. Ability to interact and work positively and effectively with staff at all levels. Advanced communication skills (both verbally and written), and the ability to communicate with all levels of management and staff. Ability to work collaboratively and cooperatively within the department as well as with other departments. Physical Demands & Work Environment Sitting at workstation utilizing a computer in an office setting. Walking throughout property/facilities as needed. Setting up, taking down and stacking tables and chairs. #J-18808-Ljbffr