Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Order Processing Specialist

$24 - $25 per hour

LHH US

Job Description

Job Description

LHH Recruitment Solutions is seeking a Customer Order Processing Associate (Contract-to-Hire) to join a growing manufacturing team in Matthews, NC. This is a fully onsite position supporting high-volume order entry, customer support, and import/export coordination.

This role plays a key part in ensuring accurate and timely order processing while delivering a high level of customer service. The ideal candidate will be comfortable working across multiple systems, handling a high volume of communication, and coordinating with internal and external partners.

Key Responsibilities
  • Provide world-class customer service to customers, distributors, and internal teams
  • Receive and process unit and parts orders based on quoted information
  • Accurately enter and validate orders within internal systems
  • Coordinate shipment specifications with freight carriers and forwarders
  • Manage routing of domestic and international shipments (ground, air, import/export)
  • Initiate pickups and deliveries with authorized agents and logistics partners
  • Prepare and process shipping documentation, including commercial and customs/regulatory documents
  • Troubleshoot and resolve shipment issues or discrepancies
  • Communicate order status, shipment updates, and issues via high-volume phone and email activity
  • Partner with Sales, Manufacturing, and external teams to ensure timely delivery
  • Maintain compliance with internal policies, customer requirements, and government regulations
  • Support additional administrative and operational tasks as needed
Qualifications
  • Experience in customer service, order processing, or logistics coordination
  • Exposure to import/export processes, freight forwarding, or shipping documentation preferred
  • Strong data entry skills with high attention to detail
  • Comfortable working in multiple systems (ERP/CRM experience preferred)
  • Ability to manage high-volume calls and emails in a fast-paced environment
  • Strong communication and problem-solving skills
  • Highly organized with the ability to prioritize and multitask effectively
Additional Details
  • Location: Matthews, NC (Onsite)
  • Employment Type: Contract-to-Hire
  • Schedule: Full-time
Pay Details: $24.00 to $25.00 per hour

Search managed by: Samuel Morelock

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Vacancy posted 23 days ago
Similar jobs that could be interesting for youBased on the Customer Order Processing Specialist in Matthews, NC vacancy
  • $18.5 per hour

     ...Job Title: Billing Specialist Location: Charlotte, NC Job Type: Contract...  ...providers, and supporting efficient customer billing processes. This is a great opportunity for candidates...  ...Support customer billing and order processing activities Maintain high... 
    Customer
    Contract work
    Work at office
    Monday to Friday

    TalentBridge

    Charlotte, NC
    2 days ago
  •  ...: The Clinical TeleHealth Specialist is responsible for providing...  ...required for end users, HCP (customer/account) level and company level...  ...clinical telehealth processes and efficiencies Completes...  ...Applications CRM Systems/Order Processing Strong telephone... 
    Customer
    Work at office
    Local area
    2 days per week
    3 days per week

    Dentsply Sirona

    Charlotte, NC
    12 hours ago
  • $47.06k - $64.71k

     ...Order Management Specialist Date: Jun 4, 2026 Location: Charlotte, NC, US, 28216 Company: Corning...  ...use. What the Role Is : In the Customer Operations organization, an Order...  ...focused, a detail-oriented problem solver, process-oriented, and driven to achieve... 
    Customer
    Full time

    Corning Incorporated

    Charlotte, NC
    2 days ago
  • $20 per hour

     ...Job Description Job Description Senior Move Specialist Team Lead Bluestar Move Management Charlotte & surrounding areas $2...  ...senior living, or hands-on service roles preferred Strong customer service and communication skills Detail-oriented with strong... 
    Customer
    Hourly pay
    Part time
    Seasonal work
    Relocation
    Flexible hours
    Shift work

    Bluestar Moving Services

    Matthews, NC
    15 days ago
  •  ...member of the Installed Building Products (IBP) family of companies. We take great pride in our commitment to delivering exceptional customer service, which has contributed to our high customer satisfaction ratings. This success is a direct result of our dedication to... 
    Customer
    Hourly pay

    Installed Building Products

    Indian Trail, NC
    1 day ago
  •  ...discount on all Ollie's purchases. ~ Vast array of voluntary benefits. Position Overview: The Retail Zone Specialist assists customers and helps to maintain the store appearance. The Retail Zone Specialist is responsible for all aspects of customer... 
    Customer
    Part time
    Weekend work
    Afternoon shift

    Ollie's Bargain Outlet, Inc.

    Matthews, NC
    12 hours ago
  •  ...SUMMARY   A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient...  ...while delivering great service and support.  Provide exceptional customer service during every patient encounter (in person or via phone... 
    Customer
    Work at office

    Clarkson Eyecare

    Indian Trail, NC
    6 days ago
  • $16.06 per hour

     ...Specialist Customer Service Job Locations US-MI-Grand Rapids | US-NC-Charlotte |...  ...through the placement and monitoring of orders. This person works closely with Business...  ...Responsibilities: Enters and processes accurate and timely orders by utilizing... 
    Customer
    Full time
    Work at office

    Advantage Solutions

    Charlotte, NC
    6 days ago
  •  ...Job Description: Retention Specialist Summary The Customer Retention Representative is responsible for maintaining the current customer...  ...Pac, and many other programs that are crucial to Sales Processes. Qualifications ~ Proficiency with Microsoft... 
    Customer
    Work at office

    Anticimex

    Matthews, NC
    4 days ago
  •  ...marketing programs, contributing to resident retention, and creating a positive community image. The ideal candidate will have sales or customer service experience and possess excellent communication skills. The role comes with various benefits, including medical, dental,... 
    Customer

    Highmark Residential, LLC

    Matthews, NC
    1 day ago
  • $24.04 per hour

     ...opportunity for you. The Hearing Care Specialist position helps the Hearing Care...  ...when needed. Establish professional customer/employee/vendor relationships with a strong...  ...patients during and after the evaluation process. Meet the clinics monthly financial goals... 
    Customer
    Full time
    Temporary work
    Work at office
    Monday to Friday
    Shift work

    Beltone

    Matthews, NC
    4 days ago
  • Food Lion in Indian Trail seeks a dedicated associate for the Perishable Department. This role emphasizes customer service by maintaining high standards and maximizing sales while adhering to food safety guidelines. Ideal candidates are high school graduates with strong... 
    Customer

    Food Lion

    Indian Trail, NC
    3 days ago
  • O'Reilly Auto Parts is hiring a Delivery Specialist in Matthews, North Carolina. The role involves delivering parts to customers, maintaining company vehicles, and providing excellent customer service. Candidates must have a valid driver's license and strong communication... 
    Customer

    O'Reilly Auto Parts

    Matthews, NC
    1 day ago
  •  ...Front End Specialist 2 Part Time Job Category: Store Operations Part-Time On-site Store 087 Matthews, NC 2308 Matthews Township...  .... Position Overview: The Front End Specialist assists customers and helps to maintain the store appearance. They are... 
    Customer
    Part time
    Weekend work
    Afternoon shift

    Ollie's Bargain Outlet

    Matthews, NC
    2 days ago
  •  ...residents and prospects, coordinating tours and handling leasing inquiries. You'll work within a supportive team to ensure excellent customer service while maintaining knowledge of the property and market trends. If you have a passion for people and a desire to make a... 
    Customer
    Part time

    Bell Partners Inc

    Matthews, NC
    3 days ago
  •  ...compliance with Fair Housing Standards, and assisting with resident inquiries. The ideal candidate has a High School diploma and customer service experience, preferably in hospitality or leasing. Competitive benefits include career growth opportunities and health insurance... 
    Customer

    Bell Partners Inc.

    Matthews, NC
    12 hours ago
  • $16.5 per hour

     ...a certified Safelite Repair Specialist I, you will utilize our industry...  ...unexpected happiness to your customers by completing jobs with only...  ...vehicles. • Manage work orders, customer documentation and customer...  .../idle time during the repair process as well as perform additional... 
    Customer
    Weekly pay
    Local area

    Safelite

    Matthews, NC
    3 days ago
  • $58.05k - $80.64k

     ...go. Job Summary: In this position as a Remote Monitoring Specialist, you will be responsible for providing remote service and control...  ...of Trane National Accounts and Remote Resolution Center customers. Responsible for the remote maintenance, operation, diagnosis,... 
    Customer
    Hourly pay
    Temporary work
    Local area
    Remote work
    Work from home
    Shift work
    Weekend work

    Trane Technologies

    Matthews, NC
    5 days ago
  •  ...Route Driver/Merchandiser Specialist The Route Driver/Merchandiser Specialist plays a key role in developing new customer relationships while maintaining service levels with the...  ...weekly customer inventory Create bi-weekly orders based on established inventory levels... 
    Customer
    Full time
    Casual work
    Flexible hours

    Boar's Head

    Mint Hill, NC
    1 day ago
  •  ...is excited add a Therapeutic Recreation Specialist to the team! This position will be responsible...  ...Recreation (TR) philosophy and TR APIE process (assessment, planning, implementation,...  ...and retain the information provided Customer Focus: Ensuring that the customer... 
    Customer
    Full time
    Temporary work
    Internship
    Work at office
    Local area
    Flexible hours
    Afternoon shift
    Weekday work

    Mecklenburg County

    Charlotte, NC
    21 days ago
  •  ...cats. Tracking the status of all work orders and ensuring timely completions....  ...and write English. Interpersonal and customer service skills. Excellent organizational...  ...detail. Working understanding of Carpet Specialist practices and procedures. Ability to... 
    Customer
    Weekend work

    The Sharon at SouthPark

    Charlotte, NC
    a month ago
  • $12 - $15 per hour

     ...Job Description   We are looking for a customer-oriented service representative. A...  ...solving comes naturally to customer care specialists. They are confident at troubleshooting and...  ...Keep records of customer interactions, process customer accounts and file documents... 
    Customer
    Full time
    Monday to Friday

    ADR Group LLC

    Charlotte, NC
    17 days ago
  •  ...Associates is seeking a Full-Time A/R Specialist for our Charlotte office. Job Objective...  ...Essential Job Responsibilities: Processes insurance claims by following up with assigned...  ...# HIPAA guidelines and policies # Customer service principles and techniques #... 
    Customer
    Full time
    Work at office
    Monday to Friday

    Carolina Neurosurgy & Spine Associates

    Charlotte, NC
    a month ago
  •  ...Description Job Description Commodity Specialist Ready to change the future, your way?...  ...of finding brilliant solutions for our customers. That is why we encourage everyone to...  ...assessments, selection, and offer/onboarding. The process follows a tentative time frame and is... 
    Customer
    Full time
    Work at office
    Remote work
    Work from home
    3 days per week
    1 day per week

    Aalberts Integrated Piping Systems

    Charlotte, NC
    9 days ago
  •  ...MSS Solutions, LLC has an opening for a Controls BAS System Specialist If you are an experienced professional who is looking to grow...  ...career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore! A career at MSS... 
    Customer
    Temporary work
    Relocation package
    Flexible hours

    MSS Solutions, LLC

    Charlotte, NC
    3 days ago
  • $75k - $125k

     ...for our products and services has never been greater! Our OE Specialists can make a real difference in people's lives. You'll work directly...  ...Because the only thing better than delivering a superior product, is seeing the difference it makes in the lives of our customers.... 
    Customer
    Self employment
    Local area
    Flexible hours

    USHEALTH - Denver (LCR-DN)

    Charlotte, NC
    a month ago
  •  ...off Responsibilities: Stock in dealer trades and process title work for outgoing trades. Re-assign all trade titles...  ...processes Proficient with standard computer software and accounting software Excellent customer service and communication skills... 
    Customer
    Full time
    Work experience placement

    Duke Chevrolet GMC

    Pineville, NC
    2 days ago
  •  ...apply: 29 June 2026 Position/Job Description : The A/R Specialist is responsible for ensuring timely payment of invoices and...  ...claims providing copies of shipping documents, BOLS, and PODs to customers • Researches shipping fines providing necessary back up and... 
    Customer

    Husqvarna Group

    Charlotte, NC
    3 days ago
  •  ...environment from unwanted insects using state-of -the-art technology. The ideal Service Technician is independent, confident, and customer oriented with excellent time management skills, strong communication ability, and most importantly . . . a very positive attitude.... 
    Customer
    Hourly pay
    Local area
    Shift work

    Triangle Pest Control

    Charlotte, NC
    29 days ago
  • $18 - $28 per hour

     ...year-round high-quality pool maintenance specialist with a natural work ethic, a positive/...  ...top notch services and positive customer experience for each of our valued clients...  ...restrictions (you must have a license in order to operate our company vehicles so this... 
    Customer
    Hourly pay
    Full time
    Local area
    Monday to Friday
    Flexible hours

    Pool Scouts

    Charlotte, NC
    12 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Order Processing Specialist. Be the first to apply!