Patient Services Representative

Patient Services Representative

Cardiovascular Institute of the South, a leading organization dedicated to advancing heart health through innovation and excellence, is part of a national cardiology platform, Cardiovascular Logistics (CVL). Together, we share the same mission to provide our patients with the highest quality cardiovascular care available. Join our team and be a part of an organization that is dedicated to improving patient outcomes and shaping the future of heart health.

Choice of three health insurance plans

Dental insurance coverage

Vision insurance coverage

401(k) with company match and profit-sharing plan

Company-paid short-term and long-term disability coverage

Company-paid life insurance for you and your family

Access to company-provided training and educational resources

Eligibility for annual merit-based performance increases

Accrued General Purpose Time (GPT)

Eight company-paid holidays

Special company events, including Christmas parties, Family Day, employee engagement activities, and Spirit Days

Complimentary Employee Assistance Program (EAP) for all employees and their dependents

Perform front-desk duties such as patient check-in/out, appointment scheduling, and handling payments and medical records.

Serve as the first point of contact for patients, ensuring a professional and welcoming environment.

Support clinical and billing teams with accurate administrative and clerical documentation.

Ensure smooth patient flow by efficiently managing appointments, follow-ups, and no-shows.

Accurately collect and update patient information, including insurance and billing details.

Maintain compliance with HIPAA privacy and security standards while handling sensitive patient data.

Facilitate effective communication between departments through electronic message documentation and schedule coordination.

High school diploma with strong communication and customer service skills.

Knowledge of patient scheduling, billing, and insurance processes preferred.

Ability to quickly learn and use computerized medical office systems.

Friendly, organized, and dependable with a focus on patient-centered service.