Sr. Operation Specialist

Position Summary

Binex-TNA is seeking a detail-oriented and motivated Sr. Operations Specialist to join our TNA Department . Responsible for managing and coordinating freight transportation activities while building and maintaining strong relationships with carriers and customers. This role focuses on securing transportation capacity, negotiating competitive rates, ensuring on-time delivery performance, and providing high-level customer service. This position also supports team operations, resolves escalated transportation issues, and contributes to overall business growth and operational efficiency.

Job description

• Coordinate overall FTL transportation operations to ensure efficient and on-time service
• Develop and maintain strong relationships with carriers, customers, and logistics partners
• Negotiate freight rates while maximizing profitability and maintaining service quality
• Monitor shipments and resolve service issues, delays, claims, and operational challenges in a timely manner
• Collaborate with internal departments including operations, dispatch, customer service, and accounting to support daily business activities
• Provide guidance, support, and timely performance feedback to team members
• Assist with process improvement initiatives and special projects as assigned
• Support administrative tasks and reporting requested by management
• Perform other duties and responsibilities as assigned

Qualifications required

• Bilingual proficiency in Korean and English is preferred, as the role involves frequent communication

with Korean-speaking clients and partners in both the U.S. and Korea

• Excellent verbal and written communication skills

• Excellent interpersonal and customer service skills

• Excellent sales and customer service skills

• Excellent organizational skills and attention to detail

• Excellent time management skills with a proven ability to meet deadlines

• Strong analytical and problem-solving skills

• Strong supervisory and leadership skills

• Ability to prioritize tasks and to delegate them when appropriate

• Ability to function well in a high-paced and at times stressful environment

• Proficient with Microsoft Office Suite or related software

  Education and Experience

• Bachelor’s degree or Equivalent combination of education and experience required
• Minimum 4+ years of experience in freight forwarding, trucking, or logistics industry preferred
• Supervisory experience preferred
• Bilingual proficiency in Korean and English required

Physical Requirements

• Ability to sit in front of a desk and/or in from of the computer for long periods
• Repetitive use of hand/grasping product, writing and typing
• Must be able to lift up to 5 pounds at times

Pay Range : $60,000.00 - $80,000.00 per year

Job Type: Full-time

Schedule: 8 hour shift

Benefits:

• 401(k)

• 401(k) matching

• Vision insurance

• Dental insurance

• Health insurance

• Life insurance

• Paid time off

Work Location: In person

* Candidates must be eligible to work in the U.S.

BINEX LINE CORP. IS AN EQUAL OPPORTUNITY EMPLOYER.