Sr. Operation Specialist
$60k - $80kBinex Line Corp.
Position Summary
Binex-TNA is seeking a detail-oriented and motivated Sr. Operations Specialist to join our TNA Department . Responsible for managing and coordinating freight transportation activities while building and maintaining strong relationships with carriers and customers. This role focuses on securing transportation capacity, negotiating competitive rates, ensuring on-time delivery performance, and providing high-level customer service. This position also supports team operations, resolves escalated transportation issues, and contributes to overall business growth and operational efficiency.
Job description
- Coordinate overall FTL transportation operations to ensure efficient and on-time service
- Develop and maintain strong relationships with carriers, customers, and logistics partners
- Negotiate freight rates while maximizing profitability and maintaining service quality
- Monitor shipments and resolve service issues, delays, claims, and operational challenges in a timely manner
- Collaborate with internal departments including operations, dispatch, customer service, and accounting to support daily business activities
- Provide guidance, support, and timely performance feedback to team members
- Assist with process improvement initiatives and special projects as assigned
- Support administrative tasks and reporting requested by management
- Perform other duties and responsibilities as assigned
Qualifications required
• Bilingual proficiency in Korean and English is preferred, as the role involves frequent communication
with Korean-speaking clients and partners in both the U.S. and Korea
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent sales and customer service skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Strong supervisory and leadership skills
• Ability to prioritize tasks and to delegate them when appropriate
• Ability to function well in a high-paced and at times stressful environment
• Proficient with Microsoft Office Suite or related software
Education and Experience
- Bachelor’s degree or Equivalent combination of education and experience required
- Minimum 4+ years of experience in freight forwarding, trucking, or logistics industry preferred
- Supervisory experience preferred
- Bilingual proficiency in Korean and English required
Physical Requirements
- Ability to sit in front of a desk and/or in from of the computer for long periods
- Repetitive use of hand/grasping product, writing and typing
- Must be able to lift up to 5 pounds at times
Pay Range : $60,000.00 - $80,000.00 per year
Job Type: Full-time
Schedule: 8 hour shift
Benefits:
• 401(k)
• 401(k) matching
• Vision insurance
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
Work Location: In person
* Candidates must be eligible to work in the U.S.
BINEX LINE CORP. IS AN EQUAL OPPORTUNITY EMPLOYER.
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