Supervisor, Central Processing Area - Clinical Laboratories - Mount Sinai Morningside - Full Time/Evenings (4pm - Midnight incl wknds & hol)

To supervise all clerical personnel in the Central Processing Department. To train all lab personnel in the use of the LIS.

A. Clinical/Technical/Service

1. Supervises all clerical personnel in the Central Processing Department
2. Trains all lab personnel in the use of the LIS
3. Delegates the following duties to staff and performs them when necessary:
   • Intakes, time stamps, and accessions all specimens; centrifuges specimens; appropriately distributes specimens to the different laboratory sections
   • Properly packages and sends specimens to appropriate test site
   • Reviews all overdue specimens
   • Collects and sorts all reports in preparation for pick-up by messenger
   • Answers phone queries about laboratory results
   • Discards outdated specimens following laboratory guidelines
   • Assists in the preparation and update of procedure manuals
   • Maintains an adequate inventory of supplies
   • Maintains all Quality Assurance reviews
   • Reviews daily entries into the LIS and takes appropriate steps
   • Maintains continued compliance with policies, procedures, and record keeping necessary to meet the standards of accrediting agencies
   • Performs all duties of laboratory clerks as required
4. Works weekends, holidays, and other shifts when required
5. Monitors daily temperature of refrigerators, freezers, and other equipment as needed, informing the supervisor when temperatures are out of range
6. Performs daily, weekly, monthly, and other maintenance on laboratory equipment as required. Washes and cleans sinks, body trays, bench tops, cabinets, and other equipment.
7. Assists in maintaining the supply room. Accepts laboratory materials from Receiving or other vendors.
8. Transports specimens and reports between laboratories and clinics.
9. Coordinates chemical supplies between the Grossing, Frozen section, histology/Autopsy room.
10. Prepares tissue fixture solutions and maintains an updated inventory of special solutions.
11. On a weekly basis, discards specimens and organs, submitting a listing of same for department records. Disposes of anatomical specimens in compliance with government codes and regulations.
12. Prepares gross surgical specimens, including numbering cassettes describing same.
13. Receive, scans and prepares slide trays for pathologist review. File slides after Pathologist review.
14. Remains familiar with and enforces all safety regulations and practices
15. Meets criteria for competency assessment in all areas
16. Performs general housekeeping duties as assigned to maintain a safe and sanitary environment. Maintains a clean and orderly work are
17. Performs work assignment within expected standard of performance
18. Demonstrates the knowledge and skills necessary to provide care, based on physical, psychosocial, educational, safety, and related criteria, appropriate to the age of the patients served in assigned area

Age Specific Competencies (Neonate/Infant, Pediatric, Adolescent, Adult, Geriatric)

1. Identifies physical, behavioral and emotional characteristics typical for the age group
2. Modifies approaches based on patient age-specific needs and responses to treatment
3. Provides care for patients based on age-specific needs

4. Uses communication techniques which are age appropriate

B. Organizational/Managerial

1. Participates in the department's performance improvement activities
2. Maintains patient/employee confidentiality in the management of information
3. Assists in the preparation of payroll documents
4. Assists in the preparation of work, vacation, and day-off schedules. Keeps work records for personnel and follows up in use of sick time
5. Trains all central processing staff on CPA policies and procedures
6. May assist in the initiation of and delivery of disciplinary action
7. Assists in the performance of yearly evaluations on staff
8. Routinely monitors performance of staff according to competency assessment guidelines

9. Enforces all safety regulations

C. Educational/Professional Development

1. Participates in the development of other staff members
2. Meets regulatory and annual health assessment requirements
3. Identifies learning strengths and needs

4. Attends in-house continuing education meetings

D. Communication/Relationships

1. Demonstrates a professional, courteous, and respectful attitude in dealing with patients, families and significant others
2. Displays courtesy, tact and patience during interactions with all members of the hospital staff and extended community
3. Interfaces intelligently with the lab and information system vendors/hotline
4. Answers and refers telephone queries about laboratory results in a courteous manner
5. Performs as a liaison between the hospital, outpatients, and private patients
6. Adheres to MSHSs legal and ethical standards

• HS diploma required
• Associate's Degree or Bachelor's Degree strongly preferred
• 2 -5 years related experience (clinical laboratory setting)
• Computer experience required. 
• Supervisory experience preferred.
• Microsoft application, Sunquest, SCC, EPIC, Powepath
• Communication - Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Decision Making - Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
• Building a Successful Team - Using appropriate methods and a flexible interpersonal style to help build a cohesive team; facilitating the completion of team goals.
• Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
• Building Trust - Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.
• Aligning Performance for Success - Focusing and guiding others in accomplishing work objectives.
• Customer Focus - Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs.
• Driving for Results - Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement.
• Coaching and Developing Others - Providing feedback, instruction, and development guidance to help others excel in their current or future job responsibilities; planning and supporting the development of individual skills and abilities.
• Building Partnerships - Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals.
• Delegating Responsibility - Allocating decision-making authority and/or task responsibility to appropriate others to maximize the organization’s and individuals’ effectiveness.
• Gaining Commitment - Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations, and individuals involved.
• Stress Tolerance - Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.

• Compliance - Assures compliance with regulatory, insurance and ethical standards regarding safety of patients, employees and property. Identifies contingency plans for potential risks. 

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About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $59267 - $88900 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.