Senior Problem Management Lead - ITIL & RCA Expert
ASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company, is seeking a Problem Management Lead to own the end-to-end lifecycle of IT problems. You will drive root cause analysis, implement permanent fixes or robust workarounds, and collaborate with incident, change, and service owners to minimize impact. You will lead cross-functional reviews, define KPIs, maintain knowledge bases, and champion data-driven improvement to enhance service stability and user experience in mission-critical IT #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
Vacancy posted 3 days ago
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