Medical Aesthetician

Job Description

Job Description

Serotonin Centers — Aesthetician Job 

About Serotonin Centers:

Serotonin Centers is the nation’s premier anti-aging and wellness destination. 

Our Aestheticians deliver advanced skin care treatments and personalized 

experiences that help clients look and feel their best. Using our tech stack—

Zenoti, GHL, and digital tools—you will provide exceptional aesthetic services 

while supporting overall client wellness and center success.

Role Overview:

The Aesthetician provides expert-level skin care services, including 

HydraFacial, chemical peels, and microneedling, while educating clients on 

treatment plan options and post-care routines. You will collaborate with team 

members, contribute to sales goals, and uphold Serotonin’s standards of 

excellence in client experience and safety.

Key Responsibilities

1) Skin Care Consultations & Personalized Treatments

• Conduct thorough skin care consultations to understand client concerns 

and goals.

• Perform HydraFacial, chemical peels, and microneedling treatments with 

precision and expertise.

• Tailor treatments to match client needs and chosen packages or 

membership for maximum treatment plan satisfaction.

SMART Goal: Complete 100% of scheduled consultations and treatments; 

achieve ≥90 client satisfaction on post-treatment surveys.

2) Client Education & Product Recommendations

• Educate clients on treatment benefits, post-care routines, and premium 

skin care products.

• Upserve and recommend products to enhance treatment outcomes and 

client wellness.

SMART Goal: ≥80% of clients receive personalized product recommendations; 

maintain ≥60% product purchase adherence.

3) Service Excellence & Engagement

• Greet clients warmly and create a relaxing, rejuvenating environment.

• Engage in meaningful conversations to build trust and long-term 

relationships.

SMART Goal: Maintain NPS ≥90; achieve ≥80% repeat booking rate for 

aesthetic services.

4) Sales & Membership Support

• Promote memberships, packages, and center services aligned with client 

goals.

• Collaborate with team members to meet monthly sales and membership 

targets.

5) Safety & Compliance

• Maintain HIPAA and biohazard compliance; follow rigorous safety protocols 

for all treatments.

• Ensure proper sanitation and sterilization of tools and treatment areas.

SMART Goal: Zero compliance violations; 100% completion of safety training 

annually.

6) Team Collaboration & Professional Development

• Participate in daily huddles; keep trackers current and aligned with center 

goals.

• Attend all role-based meetings and complete compliance training in 

SeroConnect (Internal LMS).

• Engage in ongoing education to stay current with industry trends and new 

techniques.

SMART Goal: ≥95% attendance at huddles/meetings; complete ≥1 

professional development activity monthly.

Core KPIs & Targets

• Client Satisfaction (NPS): ≥90

• Treatment Completion Rate: 100%

• Product Recommendation Adherence: ≥60%

• Compliance & Documentation Accuracy: 100%

Qualifications

• State Licensed Aesthetician with proven experience in HydraFacials, 

chemical peels, and microneedling.

• Exceptional interpersonal skills; ability to create a welcoming and 

professional environment.

• Strong ability to work independently while collaborating effectively within 

a team.

• Prior sales experience and willingness to upserve skin care products.

• Proficiency in Zenoti and general business platforms.

Tech Stack & Tools

• Zenoti — POS, scheduling, documentation, billing.

• GHL — CRM and marketing automation.

• Email & Teams — communication and coordination.

• Center trackers and whiteboard — daily goals and performance metrics.

Safety & Compliance

• HIPAA adherence; secure handling of client information.

• Biohazard protocols; strict sanitation and sterilization standards.

Why Join Serotonin Centers

Join a high-performance team where your expertise in aesthetics helps clients 

achieve confidence and vitality. You’ll work with modern tools, clear goals, 

and a supportive culture that values growth and excellence.

Apply Today

Submit your application to join Serotonin Centers and help clients become 

their most vibrant selves.