Freight Forwarder, Air Export, General Accounts

Freight Forwarder, Air Export, General Accounts Location: USA - Itasca, N Arlington Heights Rd, Itasca, IL Division: Air & Sea Time Type: Full Time Summary A Freight Forwarder is responsible for managing and coordinating the exportation of goods by air, including all necessary documentation, scheduling, and communication with customers and third-party service providers. This role requires strong organizational skills, attention to detail, and excellent communication skills to manage relationships with customers and ensure satisfaction. Duties and Responsibilities Coordinate the exportation of goods by air, including scheduling with airlines and managing the movement of goods through various transportation channels. Prepare and process required documentation for customs clearance, including commercial invoices, packing lists, and bills of lading. Track and monitor shipments, providing regular updates to customers on the status of their shipments. Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise. Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery. Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws. All other duties as assigned. Educational Background / Work Experience Prior experience in freight forwarding, logistics, or a related field is preferred. Experience in Freight Forwarding is highly desirable. Skills & Competencies Mathematical Skills: Ability to perform basic mathematical calculations, such as calculating costs and rates. Other Skills: Excellent organizational and time management skills. Strong communication and interpersonal skills. Attention to detail and accuracy. Ability to work well under pressure and in a fast-paced environment. Function / Market & Industry Knowledge / Business Acumen / Processes Knowledge of air freight logistics and customs regulations. Understanding of trade laws and regulations. Language Skills Fluency in English is required. Knowledge of additional languages is a plus. Computer Literacy Proficiency in Microsoft Office Suite. Experience with logistics software and systems is preferred. At Will Employment DSV Air & Sea Inc. employees are hired for an undefined period of time as 'at will' employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Additionally, each employee has the right to terminate his/her employment at any time. Except if employed in Montana, where termination requires just cause. Benefits Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws. Equity Statement DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at View email address on click.appcast.io. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. #J-18808-Ljbffr DSV - Global Transport and Logistics