Customer Service Switchboard
Ascension Wisconsin Corporate Office
Cardiac Services | Patient Support Services
Location: Carmel, IN
Facility: Ascension St. Vincent Heart Center
Schedule: PRN Rotating
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.
Benefits that help you thrive:
- Retirement: 403(b) plan
- Well-being support: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
How you'll make an impact in this role:
Perform a variety of customer service functions.
- Handle customer service inquiries and problems. Provide orientation and education for various types of equipment to customers. May also include instructions on patient owned repairs.
- Use systems for tracking, information gathering, or troubleshooting.
- Respond to inquiries and may refer customers to secondary sources.
- Maintain records as appropriate.
What minimum requirements you'll need:
- Education: High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
What additional preferences we're seeking:
PRN postilion will cover the following: Sat and Sun- 0500-0900 (will likely become 8 hour shifts), potential to fill in as needed during the following shifts: 0700-1900 and 0900-0700 (Sunday-Saturday), M-F 0500-1330, 0700-1530, and 1100-1730.
AscensionVacancy posted 1 day ago
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