Engagement Manager

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company. We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a Wellbeing Engagement Manager – Small & Medium Business (SMB) to our Wellbeing Engagement Regional team in the US ! This is a Remote – US position, meaning you can work from anywhere within the country. Please note that this role is only open to candidates in the US. This role is to join the Regional Wellbeing Engagement team as a high-impact, strategic, and autonomous lead for our Small and Medium-sized Business (SMB) segment. Reporting directly to the Wellbeing Engagement Director, you will serve as the primary Wellbeing Engagement point of contact and strategic lead across the entire SMB portfolio of 1,000+ client accounts. Operating on a scalable, one-to-many model, you will design, test, and deploy wide-reaching engagement strategies, programmatic playbooks, and automated journeys across the business unit to drive paid subscriber growth and employee activation. This is an exceptional opportunity to act as an intrapreneurial driver—experimenting with scalable engagement mechanisms, interpreting complex usage data, and collaborating with SMB Senior Leadership, Sales, Client Success, and more internal stakeholders. YOUR IMPACT Own the holistic Wellbeing Engagement strategy across 1,000+ SMB accounts, deploying scalable one-to-many strategies like digital campaigns, webinars, self-service comms toolkits, and automated nurture sequences. Analyze and synthesize quantitative and qualitative data (Looker, campaign engagement, webinar metrics) to craft compelling data stories that reveal behavioral trends and inform future investments. Proactively conceive, execute, and iterate on pilot initiatives, digital engagement journeys, and relaunch playbooks across different client cohorts. Serve as the single point of contact and subject matter expert on Wellbeing Engagement for SMB Senior Leadership, Sales leads, Client Success leads, and cross-functional teams. Partner with CX and Digital Solutions teams to integrate engagement touchpoints into self-service support and digital onboarding flows. Design self-service engagement toolkits, automated communication kits, and webinar narratives to empower HR administrators to drive internal wellness adoption autonomously. Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness. WHO YOU ARE A true team player with at least 3-5+ years of experience in B2B2C marketing, account management, customer success, or scalable growth strategy, preferably within SaaS, Corporate Wellness, or HR Tech. Have expertise in building B2B2C communication journeys, digital nurture campaigns, and self-service enablement toolkits. Have advanced proficiency in business analytics platforms (e.g., Looker, Metabase, Tableau) with a proven ability to extract behavioral insights and build data-backed strategic decks. Have familiarity with CRM systems (Salesforce), marketing automation tools (SFMC), project management software (JIRA), and presentation platforms. Be an autonomous driver and gray-area navigator who thrives in high-ambiguity environments, proactively identifying segment gaps and bringing complete strategies to leadership. Be an exceptional cross-functional communicator with strong executive presence, comfortable pushing back constructively on non-scalable requests and managing stakeholders across all levels. We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. WHAT WE OFFER YOU With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. In New York, California, Colorado, Massachusetts, and Washington, the annual base salary range for this role is $95,000 - $110,000. The base salary range for other locations may vary. Actual base salary will be dependent on geographic location, relevant experience, skills, qualifications and/or other job-related factors. In addition to base salary, this role is eligible to participate in either our annual bonus plan or a sales incentive plan, and our performance-based stock option program. Our benefits include: WELLHUB: Free Gold-level membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you. HEALTHCARE: Health, dental, and vision insurance. Access to telehealth, care concierge, and an Employee Assistance Program. FINANCIAL WELLNESS: Plan for your future with 401(k) match, short-term and long-term disability, and life insurance. FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home. Our US HQ is in New York City. We are currently set up to hire in California, Colorado, Connecticut, Florida, Georgia, Illinois, Massachusetts, Missouri, North Carolina, New Jersey, New Hampshire, New York, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin. FLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines. PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days PTO per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!) PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer up to 12 weeks 100% paid parental leave to all new parents. For parents giving birth, we offer up to 18 weeks paid leave and a ramp-back period to return part-time while you get settled. CAREER GROWTH: Access world-class platforms, participate in interactive sessions, build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success. CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. Want to see what it’s really like to work here? Follow us on Instagram @lifeatwellhub and watch our team video on YouTube ! Wellhub was named a Top Sales Team of 2025! This is a recognition of the collaboration and impact we create together every day. Ready to be part of a team that’s making a real difference? Read more about the award here. Diversity, Equity, and Belonging at Wellhub We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self. Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here. Questions on how we treat your personal data? See our Job Applicant Privacy Notice. #LI-REMOTE See below for the annual base salary range for this role, which applies to New York, California, Colorado, Massachusetts and Washington. The base salary range for other locations may vary. Actual base salary will be dependent on geographic location, relevant experience, skills, qualifications and/or other job-related factors. In addition to base salary, this role may also be eligible to participate in either our annual bonus plan or a sales incentive plan, and our performance-based stock option program. Annual Base Salary Range $95,000 - $110,000 USD