Domestic Operations Specialist - Dallas, TX

Domestic Operations Specialist

DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries.

We have an exciting opportunity for an experienced Domestic Operations Specialist to direct and coordinate the domestic land/air movement of freight. This Manager will ensure constant optimization to deliver maximum productivity; ensures compliance with group business strategy and local business environment; adhere to regulations and internal procedures; and manage the ongoing interface with Customer Service, Product, and Global Service Centers.

Key Responsibilities:

• Under general/limited supervision, support delivery of operations processes and activities
• Provide timely and effective administrative support to the transport and distribution unit or department
• Maintain vehicles and equipment in working order through a comprehensive program
• Collect/deliver shipments within specified time by planning routes, liaising with external departments, timely communications, etc.
• Liaise with import/export departments in anticipation of changes, make relevant changes and communicate adjustments to relevant stakeholders
• Undertake proper loading/unloading of the loading unit/loading security
• Report loading/unloading activities at customer end through appropriate tools scanning application, phones, etc.
• Record information into database or computerized system to maintain up-to-date stock records
• Retrieve stored information, place orders or respond to enquiries such as inventory levels or delivery schedules
• Follow and achieve compliance with established procedures and ensure proper usage of operations processes and policies
• Resolve recurring issues faced during delivery as per defined processes, systems and methods
• Support team members with less experience in different/difficult situations

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