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Service Clerk

$20 - $24 per hour

Morrison Industries LLC

Job Description

Job Description

Service Clerk (Full-Time)

Morrison Industrial Equipment | Mason, MI

Morrison Industrial Equipment is hiring a Full-Time Service Clerk for our Mason location. If you're organized, customer-focused, and looking for a career with growth opportunities, we'd like to hear from you.

Location: 575 Jewett Rd., Mason, MI 48854
Schedule: Monday-Friday, First Shift
Hours: 40 hours per week, with overtime opportunities
Pay: $20-$24 per hour, based on experience

What You'll Do

  • Open, process, and monitor service work orders
  • Update customers on repair status and timelines
  • Prepare and process repair estimates
  • Process warranty claims
  • Coordinate with technicians to support efficient scheduling
  • Answer phones and assist customers professionally
  • Support rental inquiries, quotes, and deliveries
  • Perform other related duties as assigned

Qualifications

  • Strong organizational and multitasking skills
  • Self-motivated with a willingness to learn
  • Excellent problem-solving abilities
  • Strong customer service and communication skills
  • Basic mechanical knowledge
  • Intermediate Microsoft Office 365 skills (Outlook, Word, Excel)
  • Valid driver's license with a good driving record
  • Ability to pass a pre-employment drug screen, physical exam, and background check

Benefits

  • Medical, dental, vision, life, disability, and FSA benefits available on Day 1
  • Paid time off and paid holidays after 90 days
  • 401(k) with company match of 50% of the first 6% contributed (up to $2,500 annually)
  • Employee referral program
  • Wellness program
  • Employee Assistance Program (EAP)

About Morrison Industrial Equipment

Morrison Industrial Equipment is a family-owned company with more than 70 years of success serving customers throughout Michigan. We provide a supportive work environment, strong training programs, competitive benefits, work-life balance, and opportunities for career advancement.

Apply today and build your future with Morrison Industrial Equipment.

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Vacancy posted 28 days ago
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