North Pier Office

Job Description

Job Description

Company Perks

At North Pier Dental Associates we are extremely proud of our reputation. We are known for providing high-quality dental brilliance with an extraordinary level of patient care. Each member of this dental care team plays a vital role in maintaining our professional reputation.

Our team is dedicated to dental continuing education. This ensure that the dental care offered is the best in Chicago and always performed with high standards.

Benefits Overview:

• Medical Insurance – all staff scheduled to work ≥ 30 hours per week
  • Prescription Drug Plan
  • Health Savings Account (HSA)
• Vision Insurance – all staff scheduled to work ≥ 20 hours per week
• Life, Critical Illness, Hospital Indemnity, and AD&D – all staff scheduled to work ≥ 20 hours per week
• Pet Insurance – all staff scheduled to work ≥ 20 hours per week
• 401(k) - all staff
• PTO (paid time off) – all staff
• Paid Holidays – all staff scheduled to work ≥ 20 hours per week
• Bereavement – all staff (all staff scheduled to work ≥ 36 hours per week is paid)
• Jury Duty – all staff

Job Overview

• Location – 419 E Illinois St, Chicago, IL 60611

Job Responsibilities

• Establish rapport with patients by greeting them with a smile and maintaining a professional image in appearance and manner
• Complete patient check-in and pre-registration
• Introduce patient to clinical staff and escort patient to treatment area
• Monitor Doctor and Hygienist timeliness and inform patient of any delays
• Resolve patient concerns; answer or seek to find an answer to patient inquiries
• Collect treatment fees due from patient and document date-of-service payment
• Update patient accounts on an on-going basis
• Provide coverage for Dental Assistants to account for absences and assist during high volume periods
• Receive, distribute, and stock dental supplies
• Sterilization of instruments
• Disposal of used supplies, waste, and hazardous materials in the proper containers
• Properly disinfecting operatory upon request

Job Requirements

• High school diploma or equivalent required
• Minimum of 2 years in the dental or healthcare field preferred
• Communicates in a clear and concise manner. Uses appropriate grammar, pronunciation, and tone to enhance understanding
• Effective interpersonal skills to maintain rapport with patients, dentists and staff members
• Good customer service skills and ability to work as a team in fast-paced environment
• Must be able to multitask and work in a fast-paced environment